Executive Assistant - Real Estate Experience Required

London Property Guru; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A fast-paced estate agency in Greater London is seeking a proactive Executive Assistant to support the Managing and Operations Directors. The role combines traditional executive support with operational responsibilities, requiring at least 3 years of real estate experience. Key duties include managing complex schedules, overseeing daily operations, and maintaining compliance documentation. The ideal candidate should display excellent organisational skills, commercial awareness, and communication abilities.

Qualifications

• Minimum 3 years of real estate experience required.
• Proven experience in a senior support role like Executive Assistant or Operations Manager.
• Background in estate agency or lettings is highly desirable.

Responsibilities

• Manage complex diaries and schedule internal and external meetings.
• Act as the main point of contact between the Directors and all departments.
• Coordinate IT and facilities support with external providers.

Skills

Organisational abilities

Commercial awareness

Problem-solving mindset

Stakeholder management skills

Job description

This is a full time, permanent and in person position (remote work is not available). Real estate experience is required - minimum 3 years.

Office Location: Wandsworth, SW18

Overview

We are seeking a highly organised, proactive, and commercially minded Executive Assistant to support the Managing Director and Operations Director of a fast‑paced estate agency specialising in premium new build developments.

This is a pivotal role that goes beyond traditional EA responsibilities, combining executive support with operational support.

Key Responsibilities

• Manage complex and ever‑changing diaries, scheduling internal and external meetings.
• Screen calls, emails, and correspondence, responding or escalating as appropriate.
• Manage the Directors’ daily flow of information, ensuring they are fully briefed and prepared.
• Act as the main point of contact between the Directors and all departments.
• Prepare agendas, meeting materials, reports, and detailed minutes.
• Oversee the smooth day‑to‑day running of the office environment.
• Coordinate IT, systems, and facilities support, liaising with external providers where needed.
• Implement and maintain efficient administrative systems and processes.
• Handle sensitive and confidential information with discretion.
• Help to oversee day‑to‑day operations across Lettings, Property Management, HR, and Recruitment.
• Efficiently report on the KPIs across departments to the Managing Director and Operations Director.
• Oversee onboarding and integration of new team members.
• Act as the first point of contact for employee queries, wellbeing, and HR matters.
• Support managers with performance management, employee relations, and conflict resolution.
• Maintain accurate employee records, contracts, and compliance documentation.
• Coordinate payroll inputs, holiday tracking, and commission data.
• Manage the recruitment lifecycle: job descriptions, advertising, sourcing and screening.
• Oversee the candidate journey from first contact through to offer and onboarding.
• Ensure listings are accurate and comply with regulatory requirements.
• Oversee offer progression by carrying out checks on documentation for all new deals.

Key Skills & Experience

Proven experience as an Executive Assistant, Operations Manager, or similar senior support role.

• Proven experience as an Executive Assistant, Operations Manager, or similar senior support role.
• Background in estate agency or lettings (highly desirable).
• Excellent organisational and multitasking abilities.
• Commercial awareness with a proactive, problem‑solving mindset.
• High attention to details and organisational skills.
• High level of discretion and professionalism.
• Advanced communication and stakeholder management skills.

Personal Attributes

• Highly proactive and solutions‑driven
• Calm under pressure with strong decision‑making ability
• Detail‑oriented with a strategic mindset
• Confident communicator across all levels