Executive Assistant

HSBC; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

HSBC seeks an experienced Executive Assistant to support two MDs within the UK Commercial Banking team. This hybrid role involves managing diaries, supporting senior leadership, and maintaining stakeholder communications, suited for a proactive individual with excellent organizational skills.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Previous experience in similar Executive Assistant roles is essential.
• A track record of strong organisational skills and time management.

Responsibilities

• Be responsible for diary management and meeting organisation.
• Support team admin with diary arrangements and team invoices.

Skills

Organisational skills

Time management

Verbal communication

Written communication

Stakeholder management

Proactivity

Collaboration

Job description

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

UK Lending is a team within UK Commercial Banking (UK CMB), supporting frontline colleagues in the distribution of the products we design and maintain, to meet the needs of our customers from Small & Medium Enterprise through to Large Corporates. It is responsible for delivery of a great client experience and growth by constantly improving the end-to-end journey for lending including design, build, marketing, provision maintenance, regulatory risk, Operational Resilience and performance.

HEF is one of the largest Equipment Finance providers in the UK and a separate subsidiary within the HSBC Group. It is a dynamic business which is growing through an expansion of both product proposition, asset classes and routes to market supporting the full spectrum of HSBC business customers including both CMB and CIB in the UK.

We are currently seeking an experienced individual to join this team in the role of Executive Assistant supporting two MDs. This role is a job share (0.6FTE) where the successful candidate will undertake the role with another 0.6FTE. Colleagues will overlap 1 day to ensure seamless coverage and handover.

In this role, you will:

• Be responsible for diary management and meeting organisation. Taking initiative to schedule meetings into the diary, acting swiftly due to working ever changing diaries.
• Support team admin – ad hoc support to the senior leadership team with diary arrangements and supporting the wider team with invoices, procurement, onboarding.
• Compilation of team reporting including Quarterly Business Reviews, weekly updates and adhoc requirements
• Plan Leadership and team meetings and complete minutes and follow up action tracking
• Document management and record administration – maintaining records, information resources and data sources as required
• Stakeholder Management - serve as the primary point of contact and gatekeeper between senior management and internal and external stakeholders.
• Arrange travel and accommodation – Book travel to tight timelines and ensure all travel is booked in line with HSBC policies and complete expenses returns as required

To be successful in this role you should meet the following requirements:

• Previous experience in similar Executive Assistant roles is essential.
• A track record of strong organisational skills and time management with ability to multitask and to re-prioritise in very short timescales.
• Strong verbal and written communication skills as there will be regular communication with key stakeholders.
• Experience of building and managing internal/external relationships, demonstrating a flexible and collaborative approach to work collaboratively with immediate and wider team members.
• Strong stakeholder management including owning and resolving issues with all stakeholders.
• Confident in your approach, proactive and methodical and can work under pressure, to extremely tight timelines as well as carrying out multiple tasks simultaneously.
• Adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
• Keep up to date on knowledge of HSBC's international and domestic strategy, capabilities and policies including an understanding of HSBC Financial Crime Risk and AB&C/Gift & Hospitality policies

This is a hybrid role with Birmingham as the base location.

Continue to grow with our internal opportunities.

We believe that being open to a range of perspectives and cultures is vital for our business. We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. Wearecommittedto removing barriers and ensuring careersatHSBCareinclusiveandaccessible for everyone to be at their best.

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