Didcot Office-Based Customer Service Specialist

Berry Recruitment; England; On-site; GBP 28,000 - 30,000; Full time

Job summary

Berry Recruitment is seeking a committed Customer Service Representative to join their Didcot-based team. This full-time, office-based role focuses on delivering excellent customer support and accurate data handling.

The ideal candidate will have office experience, strong IT skills, and confidence with Excel, contributing to high customer satisfaction and smooth day-to-day operations.

Qualifications

• Previous experience working in an office environment (essential).
• Customer service experience (preferred).
• Good IT skills, including Microsoft Excel.
• Strong communication and organisational skills.
• High level of accuracy and attention to detail.
• Ability to work independently and as part of a team.

Responsibilities

• Responding to customer enquiries via telephone and email in a professional manner.
• Processing customer orders and maintaining accurate records.
• Using internal systems and Excel to manage data, reports, and spreadsheets.
• Liaising with internal departments to resolve customer queries efficiently.
• Updating and maintaining customer information.
• Ensuring a high standard of customer service is delivered at all times.

Skills

Office environment experience

Customer service

Communication

Organisational skills

Attention to detail

Teamwork

Tools

Microsoft Excel

Job description

Berry Recruitment is seeking a committed Customer Service Representative to join their Didcot-based team. This full-time, office-based role focuses on delivering excellent customer support and accurate data handling.

The ideal candidate will have office experience, strong IT skills, and confidence with Excel, contributing to high customer satisfaction and smooth day-to-day operations.