Examinations Coordinator – MRCP Support

Royal-College-of-Physicians; Greater London; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Annual leave

Mental health activities

Health cash plan

Employee discounts

Job summary

The Federation of the Royal Colleges of Physicians, based in the UK, is seeking an Administrator to join the Examinations team and support the delivery of MRCP(UK) examinations. This full-time role in London offers hybrid working with in-office presence required (minimum six days a month).

Key duties include administrative support, customer service, report writing, and database management. You will handle confidential information and contribute to a respectful, inclusive environment.

Qualifications

• Able to provide excellent customer service to stakeholders at all levels.
• Effective written and verbal communication skills.
• Able to safeguard confidential information and handle sensitive information appropriately.
• Able to use general office software and learn new software and systems.
• Accurate data entry and good attention to detail.
• Interacts with staff and other professions with respect for difference and diversity.
• Demonstrates flexibility and adapts to changes and new ways of working.
• Able to prioritise and manage workload and meet deadlines.

Responsibilities

• Administrative Support: assist with examination processes, trainee services and CPD activities.
• Communication and customer service: respond to enquiries by email, phone, social media or in person.
• Report Writing: produce detailed, clear reports.
• Database Management: update databases and keep records current.
• Other: assist with packing and shipping exam materials as required.
• Adhere to health and safety policies and equal opportunities rules.

Skills

Customer service

Written & verbal communication

Data entry accuracy

Diversity & inclusion

Time management

Deadline orientation

Education

General office software literacy

Tools

Office software

Job description

The Federation of the Royal Colleges of Physicians, based in the UK, is seeking an Administrator to join the Examinations team and support the delivery of MRCP(UK) examinations. This full-time role in London offers hybrid working with in-office presence required (minimum six days a month).

Key duties include administrative support, customer service, report writing, and database management. You will handle confidential information and contribute to a respectful, inclusive environment.