Events, Weddings & Visitor Enquiry Coordinator

University Of Oxford; Oxford; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

An excellent contributory pension

38 days of annual leave

Childcare services

Family leave schemes

Cycle loan scheme

Discounted bus travel and SeasonTicket

Job summary

The Bodleian Libraries at University of Oxford is seeking a proactive events and hospitality assistant to support our historic Oxford venues. You will be the first point of contact for commercial enquiries, handling bookings, quotes and client communications with a focus on accuracy and service excellence.

This full-time, fixed-term role for 2 years requires strong organisational skills, confidence, and experience in events or venue management, with proficiency in Microsoft Office and CRM

Qualifications

• Excellent communication, customer service and organisational skills.
• Experience managing multiple enquiries and competing priorities.
• Proficiency in Microsoft Office; CRM experience advantageous.

Responsibilities

• Deliver excellent customer service for events, weddings and visitor experiences.
• Manage bookings and prepare tailored quotations.
• Build positive client relationships and identify sales opportunities.
• Maintain accurate records and collaborate with colleagues and external partners.

Skills

Communication

Customer Service

Organisational Skills

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Location

Bodleian Old Library, Broad Street, Oxford OX1 3BG

About the role

You will join the Bodleian Libraries, supporting our prestigious events, weddings and visitor experiences across historic Oxford venues. As the first point of contact for commercial enquiries, you will deliver excellent customer service, manage bookings and prepare tailored quotations. You will build positive client relationships, identify sales opportunities and maintain accurate records. Working closely with colleagues and external partners, you will help ensure a seamless experience for clients and visitors. This is a full-time, fixed-term post for 2 years, working 36.5 hours per week.

About You

You will have excellent communication, customer service and organisational skills, with experience managing multiple enquiries and competing priorities. You will be confident, professional and detail-focused, with strong administrative skills and proficiency in Microsoft Office. Experience in events, hospitality, tourism or venue management, and familiarity with CRM systems, would be advantageous.

What We Offer

• An excellent contributory pension scheme
• 38 days of annual leave
• A comprehensive range of childcare services
• Family leave schemes
• Cycle loan scheme
• Discounted bus travel and Season Ticket travel loans

More information is available at

Diversity

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