Events & Weddings Visitor Enquiries Lead

University-of-Oxford; Oxford; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

38 days of annual leave

Childcare services

Family leave schemes

Discounted bus travel and SeasonTicket

Job summary

Bodleian Libraries at the University of Oxford is seeking an Events, Weddings & Visitor Enquiry Coordinator to join our team in Oxford. You will be the first point of contact for commercial enquiries, delivering outstanding customer service, managing bookings and preparing tailored quotations.

The role requires strong organisational skills and experience in events, hospitality or venue management, with CRM familiarity.

Qualifications

• Excellent communication and customer service skills with strong organisational ability.
• Experience managing multiple enquiries and competing priorities.
• Proficiency in Microsoft Office and administrative tasks.

Responsibilities

• Handle bookings for events, weddings and visitor enquiries.
• Prepare tailored quotations for commercial enquiries.
• Build and maintain positive client relationships and record keeping.
• Identify sales opportunities and collaborate with partners to ensure seamless client experiences.

Skills

Communication

Customer service

Organisation

Microsoft Office

Tools

CRM systems

Job description

Bodleian Libraries at the University of Oxford is seeking an Events, Weddings & Visitor Enquiry Coordinator to join our team in Oxford. You will be the first point of contact for commercial enquiries, delivering outstanding customer service, managing bookings and preparing tailored quotations.

The role requires strong organisational skills and experience in events, hospitality or venue management, with CRM familiarity.