Client-Focused Events & Weddings Enquiries Coordinator

Experience Oxfordshire; Kidlington; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

An excellent contributory pension

38 days of annual leave

Childcare services

Family leave schemes

Cycle loan scheme

Discounted bus travel

Job summary

Bodleian Libraries is seeking an Events, Weddings and Visitor Enquiry Coordinator to support bookings for prestigious Oxford venues. You will be the first contact for commercial enquiries, delivering top-notch service while managing bookings and preparing tailored quotations.

The role requires excellent communication, strong organisational and administrative skills, with experience in events/hospitality desirable. Proficiency in Microsoft Office and CRM systems is advantageous.

Qualifications

• Excellent communication, customer service and organisational skills.
• Experience managing multiple enquiries and competing priorities.
• Proficiency in Microsoft Office and familiarity with CRM systems.

Responsibilities

• Support events, weddings and visitor experiences across Oxford venues.
• Be the first point of contact for commercial enquiries and deliver excellent service.
• Manage bookings and prepare tailored quotations.
• Build positive client relationships and identify sales opportunities.
• Maintain accurate records and ensure a seamless client/visitor experience.

Skills

Communication skills

Customer service

Organisational skills

Microsoft Office

CRM systems

Tools

CRM software

Job description

Bodleian Libraries is seeking an Events, Weddings and Visitor Enquiry Coordinator to support bookings for prestigious Oxford venues. You will be the first contact for commercial enquiries, delivering top-notch service while managing bookings and preparing tailored quotations.

The role requires excellent communication, strong organisational and administrative skills, with experience in events/hospitality desirable. Proficiency in Microsoft Office and CRM systems is advantageous.