Events Waiter

The Pembroke Club - Events; City of Westminster; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Best salary

Family meal

Learning & Development

Pension scheme

Staff awards

Job summary

The Pembroke in Belgravia is seeking an Events Waiter to deliver exceptional service at private functions, member events and special occasions. You will work closely with events, kitchen and bar teams to ensure seamless delivery and memorable hospitality.

We expect polished, guest-focused professionals with strong teamwork and the ability to perform in a fast-paced environment. Flexible hours, including evenings, weekends and holidays, are required.

Qualifications

• Experience in high-volume hospitality or private events.
• Excellent verbal and interpersonal communication.
• Ability to work calmly under pressure in fast-paced environments.

Responsibilities

• Deliver exceptional food and beverage service at private events, banquets, receptions, meetings, and member functions.
• Set up, prepare, and break down event spaces according to event specifications and club standards.
• Serve food, beverages, and canapés efficiently and professionally throughout events.
• Ensure event rooms and service areas remain organised, clean, and well-presented at all times.
• Liaise effectively with the events, kitchen, and bar teams to ensure smooth service delivery.
• Anticipate guest needs and respond promptly, professionally, and discreetly.
• Assist with room resets, furniture movement, and event turnaround requirements where necessary.
• Maintain an excellent knowledge of event menus, beverage offerings, and service styles.
• Handle guest enquiries confidently and elevate concerns appropriately when required.
• Support colleagues to ensure all events run smoothly and successfully.
• Comply with all health, safety, food hygiene, and licensing regulations.
• Represent the club professionally, ensuring every guest receives a warm and memorable experience.

Skills

Hospitality experience

Event service standards

Communication skills

Guest-focused

Teamwork

Attention to detail

Flexible hours

Job description

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.

The Events department is based on-site and brings extraordinary concepts to life within The Pembroke by curating exclusive functions ranging from intimate events, private hires and bespoke business meetings to large-scale events.

ROLE OVERVIEW

To further elevate and enhance our events offering, we are seeking a dedicated and professional Events Waiter to contribute to the club's success by delivering exceptional service at private functions, member events, and special occasions.

The ideal candidate is polished, attentive, and service-driven, with a passion for creating memorable guest experiences. This role is central to the successful delivery of a wide range of events, ensuring service is executed seamlessly, efficiently, and to the highest standards.

The successful candidate will work closely with the events, kitchen, and bar teams to provide outstanding hospitality, adapting to the varied requirements of each event while maintaining professionalism, flexibility, and attention to detail. A proactive approach, strong teamwork, and the ability to excel in a fast-paced environment are essential.

RESPONSIBILITIES

• Deliver exceptional food and beverage service at private events, banquets, receptions, meetings, and member functions
• Set up, prepare, and break down event spaces according to event specifications and club standards
• Serve food, beverages, and canapés efficiently and professionally throughout events
• Ensure event rooms and service areas remain organised, clean, and well-presented at all times
• Liaise effectively with the events, kitchen, and bar teams to ensure smooth service delivery
• Anticipate guest needs and respond promptly, professionally, and discreetly
• Assist with room resets, furniture movement, and event turnaround requirements where necessary
• Maintain an excellent knowledge of event menus, beverage offerings, and service styles
• Handle guest enquiries confidently and elevate concerns appropriately when required
• Support colleagues to ensure all events run smoothly and successfully
• Comply with all health, safety, food hygiene, and licensing regulations
• Represent the club professionally, ensuring every guest receives a warm and memorable experience

REQUIREMENTS

• Previous experience in hospitality, events, banqueting, hotels, private members' clubs, or high-volume food and beverage operations
• Strong understanding of food and beverage service standards
• Excellent communication and interpersonal skills
• Professional, friendly, and guest-focused approach
• Ability to work effectively in a fast-paced and dynamic events environment
• Strong organisational skills and attention to detail
• Ability to work as part of a team and support colleagues during busy service periods
• Well-presented with high standards of personal grooming
• Ability to remain calm and professional under pressure
• Flexible approach to working hours, including evenings, weekends, and public holidays
• A positive attitude and willingness to learn and develop within the role

WHAT WE OFFER

• Best-in-class salary
• Family meal on shift
• Industry-leading Learning & Development opportunities
• Pension scheme – including employer contributions.
• Annual staff award ceremony and party
• More benefits to be set up as we open