Commis Waiter

The Pembroke Club - Rollo's; Greater London; On-site; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Best-in-class salary

Family meal on shift

Learning & Development opportunities

Pension scheme

Job summary

The Pembroke Club - Rollo's in Belgravia seeks a polished Commis Waiter to join our grill-style restaurant. You will support senior staff, prepare tables to exacting standards, and help deliver a refined dining experience for our members.

This role requires a service-minded, discreet professional with a strong eye for detail, capable of working in a fast-paced, luxury environment, including evenings and weekends.

Qualifications

• Previous experience in a hospitality support role is preferred.
• Strong interest in hospitality and a desire to develop service skills.
• Excellent attention to detail and commitment to high standards.
• Positive attitude, reliability, and a willingness to learn.
• Good communication skills and ability to work effectively within a team.
• Professional appearance and understanding of luxury service etiquette.
• Ability to work efficiently in a fast-paced environment.
• Flexibility to work evenings, weekends, and late shifts.
• Basic knowledge of food and beverage service standards is advantageous.
• Physical stamina to remain on feet for extended periods and carry trays safely.

Responsibilities

• Support the waiters and senior floor staff in delivering smooth, efficient, and attentive table service.
• Prepare and maintain tables to the club’s exacting standards, including mise en place.
• Serve food and beverages promptly and accurately, following service etiquette.
• Ensure all service areas are clean, organised, and fully stocked throughout service.
• Assist in the clearing and resetting of tables with speed and precision.
• Maintain a strong understanding of the menu to confidently support guest queries.
• Anticipate member needs and provide discreet, attentive service at all times.
• Communicate effectively with the kitchen and front-of-house team to ensure seamless service.
• Uphold health, safety, and hygiene standards in all areas of work.
• Contribute to the overall ambience and presentation of the dining space.

Skills

Hospitality experience

Attention to detail

Teamwork

Luxury service etiquette

Job description

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.

Located on the third floor, ROLLO's will be the Pembroke's grill style restaurant, serving delicious yet relaxed classics in an informal setting. With an open kitchen and a smoking terrace, the restaurant shares the floor with CUES and will be a hub for members throughout club hours and during sports viewings.

ROLE OVERVIEW

To further elevate and enhance our operations, we are seeking an attentive, polished and service-driven Commis Waiter to contribute and deliver on the club’s success, providing exceptional experiences for our members.

This role is integral to delivering a seamless and refined dining experience, providing essential support to the senior waitstaff while ensuring every detail of service is executed to the highest standard. The ideal candidate is eager to learn, takes pride in presentation, and thrives in a discreet, high-end environment.

RESPONSIBILITIES

• Support the waiters and senior floor staff in delivering smooth, efficient, and attentive table service
• Prepare and maintain tables to the club’s exacting standards, including mise en place
• Serve food and beverages promptly and accurately, following service etiquette
• Ensure all service areas are clean, organised, and fully stocked throughout service
• Assist in the clearing and resetting of tables with speed and precision
• Maintain a strong understanding of the menu to confidently support guest queries
• Anticipate member needs and provide discreet, attentive service at all times
• Communicate effectively with the kitchen and front-of-house team to ensure seamless service
• Uphold health, safety, and hygiene standards in all areas of work
• Contribute to the overall ambience and presentation of the dining space

REQUIREMENTS

• Previous experience in a hospitality support role preferred
• Strong interest in hospitality and a desire to develop service skills
• Excellent attention to detail and commitment to high standards
• Positive attitude, reliability, and a willingness to learn
• Good communication skills and ability to work effectively within a team
• Professional appearance and understanding of luxury service etiquette
• Ability to work efficiently in a fast-paced environment
• Flexibility to work evenings, weekends, and late shifts
• Basic knowledge of food and beverage service standards is advantageous
• Physical stamina to remain on feet for extended periods and carry trays safely

WHAT WE OFFER

• Best-in-class salary
• Family meal on shift
• Industry-leading Learning & Development opportunities
• Pension scheme – including employer contributions.
• Annual staff award ceremony and party
• More benefits to be set up as we open