Waiter

The Pembroke Club London; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Best-in-class salary

Family meal on shift

Pension scheme – employer contributed

Annual staff awards

Learning & Development opportunities

More benefits as we open

Job summary

The Pembroke Club London is seeking an accomplished Waiter to deliver exceptional, personalised dining experiences for our members in a high-end club setting. You will own your section, build rapport with members, and ensure every service detail reflects discretion, professionalism, and the club’s elevated atmosphere.

Successful candidates will demonstrate polished presentation, strong product knowledge, and the ability to work in a fast-paced, luxury environment while maintaining seamless,

Qualifications

• Proven experience as a waiter in a high-end restaurant, hotel, or private members’ club.
• Strong knowledge of food, wine, and beverage service.
• Excellent communication and interpersonal skills.
• Confident, professional, and guest-focused approach to service.
• Ability to manage a section independently in a fast-paced environment.
• Impeccable grooming and presentation.
• High attention to detail and commitment to service excellence.
• Positive attitude with a proactive and team-oriented mindset.
• Ability to remain calm and efficient under pressure.
• Flexibility to work evenings, weekends, and late shifts.
• Understanding of service etiquette within a luxury or members’ environment.

Responsibilities

• Deliver exceptional, personalised table service to members and their guests.
• Take accurate food and beverage orders, demonstrating strong product knowledge and confidence.
• Manage a designated section with smooth, attentive, and well-paced service.
• Present menus, provide personalised recommendations, and guide members through the dining experience.
• Liaise with kitchen, reception and bar to ensure timely delivery of orders.
• Maintain impeccable table presentation, including mise en place and resets.
• Anticipate member needs and respond with discretion and professionalism.
• Handle billing and payments accurately using POS systems.
• Support junior team members during service.
• Ensure a clean, organised dining environment aligned with club standards.
• Uphold health, safety and hygiene regulations.
• Contribute to a positive, collaborative team environment.

Skills

Waiter experience

Food and beverage knowledge

Communication skills

POS payments

Tools

POS systems

Job description

Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.

With striking views across Buckingham Palace Gardens and Hyde Park, The Dining Room is the club’s flagship restaurant, stretching three exquisitely finished rooms and serving a selection of the finest Mediterranean fare from breakfast to dinner.

Role Overview

To further elevate and enhance our operations, we are seeking an accomplished Waiter to contribute and deliver on the club’s success, providing exceptional experiences for our members.

The ideal candidate is polished, attentive, and service driven. This role is central to delivering a refined and seamless dining experience, combining technical service skills with genuine, intuitive hospitality and high level of personalisation.

The successful candidate will take ownership of their section, building rapport with members while ensuring every aspect of service is executed to the highest standard. A strong understanding of food and beverage, paired with discretion and professionalism, is essential in maintaining the elevated yet personable atmosphere of the club.

Responsibilities

• Deliver exceptional, personalised table service to members and their guests
• Take accurate food and beverage orders, demonstrating strong product knowledge and confidence
• Manage a designated section, ensuring smooth, attentive, and well-paced service throughout
• Present menus, provide personalised recommendations, and guide members through the dining experience
• Liaise effectively with the kitchen, reception and bar to ensure timely and accurate delivery of orders
• Maintain impeccable table presentation, including mise en place, clearing, and resetting
• Anticipate member needs and respond promptly with discretion and professionalism
• Handle billing and payments accurately using POS systems
• Support junior team members during service
• Ensure the restaurant environment remains clean, organised, and aligned with club standards
• Uphold all health, safety, and hygiene regulations
• Contribute to a positive, collaborative team environment

Requirements

• Proven experience as a waiter in a high-end restaurant, hotel, or private members’ club
• Strong knowledge of food, wine, and beverage service
• Excellent communication and interpersonal skills
• Confident, professional, and guest-focused approach to service
• Ability to manage a section independently in a fast-paced environment
• Impeccable grooming and presentation
• High attention to detail and commitment to service excellence
• Positive attitude with a proactive and team-oriented mindset
• Ability to remain calm and efficient under pressureFlexibility to work evenings, weekends, and late shifts
• Understanding of service etiquette within a luxury or members’ environment

What We Offer

• Best-in-class salary
• Family meal on shift
• Industry-leading Learning & Development opportunities
• Pension scheme – including employer contributions.
• Annual staff award ceremony and party
• More benefits to be set up as we open