Events Visitor Experience Leader

ASVA; Dundee; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Dundee Science Centre is seeking an Events Visitor Experience Leader to oversee daily operations, manage staff, and ensure a welcoming environment for visitors and staff.

The role blends duty management, team supervision and active visitor engagement, coordinating events and programmes with colleagues and external clients to ensure smooth delivery.

Qualifications

• Experience in centre operations and duty management.
• Team leadership and staff supervision.
• Experience delivering events and programmes.
• Commitment to inclusion and diversity.

Responsibilities

• Oversee day-to-day operations of Dundee Science Centre.
• Coordinate events and programmes with staff and external clients to ensure activities are well planned and staffed.
• Respond to operational challenges and deliver excellent customer care.
• Uphold Dundee Science Centre’s commitment to inclusion and diversity.

Skills

Duty management

Team leadership

Event coordination

Customer engagement

Job description

37.5 hours per week, any 5 days of 7, weekend and evening work required.

The Events Visitor Experience Leader will oversee the day-to-day operation of Dundee Science Centre, creating a safe, engaging and welcoming environment for visitors and staff.

This is a hands-on role combining duty management, team supervision and active visitor engagement.

The postholder will coordinate the practical delivery of events and programmes, working with colleagues and external clients to ensure activities are well planned, appropriately staffed and run smoothly.

They will respond to operational challenges, support staff in delivering excellent customer care and uphold Dundee Science Centre’s commitment to inclusion and diversity.

Main duties include, centre operations, duty management, team leadership, overseeing the visitor experience, as well as event coordination, delivery and promotion.

For further details please follow the link below.