Events Setup & Guest Experience Specialist

EFL; Bolton; On-site; GBP 32,000 - 42,000; Full time

Job summary

Bolton Wanderers Football Club is seeking an Events Manager to join our Conference & Events team. You will coordinate room setups, liaise with departments, and ensure high standards of service for guests attending conferences and events.

The role requires energy, strong communication, DBS disclosure, and flexibility in hours. You will help maintain safety and GDPR compliance as part of a diverse, inclusive team.

Qualifications

• Excellent customer service skills.
• Resilience and problem solving attitude.
• Strong organisational skills.
• Ability to effectively prioritise work.
• Attention to details.

Responsibilities

• Set up meeting and event rooms prior to the guest arrival in accordance with departmental specifications and guest requirements.
• Clear rooms after events, remove food and beverage, and store equipment safely.
• Maintain conferencing standards of presentation and service.
• Liaise with Conference & Events team and other departments as needed.
• Be flexible regarding working hours to handle unexpected requirements.
• Identify and report maintenance requirements or hazards.
• Comply with health and safety and GDPR policies, including COSHH training.

Skills

Customer service

Resilience

Organisational skills

Prioritisation

Attention to detail

Job description

Bolton Wanderers Football Club is seeking an Events Manager to join our Conference & Events team. You will coordinate room setups, liaise with departments, and ensure high standards of service for guests attending conferences and events.

The role requires energy, strong communication, DBS disclosure, and flexibility in hours. You will help maintain safety and GDPR compliance as part of a diverse, inclusive team.