Events & Hospitality Coordinator

Wolviston Management Services Ltd; Tees Valley; On-site; GBP 22,000 - 28,000; Part time

Job summary

Wolviston Management Services Ltd is seeking an enthusiastic Events Coordinator to manage a variety of events in Middlesbrough, from enquiries through to delivery, ensuring an exceptional customer experience.

The role requires strong organisational and communication skills, IT proficiency, and a hands-on approach to event management. Catering experience and Level 2 Food Hygiene are preferred, with flexibility to work evenings and weekends.

Qualifications

• Previous experience in event coordination, hospitality, customer service, or a similar role.
• Strong organisational and time management skills.
• Excellent verbal and written communication skills.
• Ability to multitask and work under pressure.
• Good IT skills, including Microsoft Office and booking systems.
• Experience processing bookings and maintaining accurate records.
• Ability to work flexible hours, including evenings and weekends.
• Level 2 Food Hygiene Certificate.
• Full understanding of customer service excellence.

Responsibilities

• Manage event enquiries and bookings via telephone, email, and in person.
• Coordinate all aspects of events, including meetings, conferences, parties, celebrations, and corporate functions.
• Liaise with clients to understand requirements and ensure expectations are met.
• Prepare event schedules, plans, and function sheets for internal teams.
• Set up event spaces to agreed specifications, including room layouts, equipment, signage, and catering areas.
• Host events and act as the main point of contact for clients and guests during functions.
• Ensure smooth operation of events from start to finish.
• Resolve any issues or last‑minute changes professionally and efficiently.
• Process event bookings accurately using internal booking and management systems.
• Maintain customer records and event documentation.
• Produce quotations, invoices, and event confirmations where required.
• Monitor event calendars and venue availability.
• Use booking and event management systems confidently and accurately.
• Process stock orders and maintain inventory records using company systems.
• Generate reports and maintain accurate databases.
• Use Microsoft Office applications including Outlook, Word, Excel, and Teams.
• Monitor stock levels and place orders for event supplies, food, beverages, and equipment.
• Assist with catering requirements and service delivery when required.
• Ensure food preparation, storage, and service comply with food safety regulations.
• Support hospitality operations during busy periods.
• Ensure compliance with health and safety policies and procedures.
• Maintain high standards of cleanliness and presentation throughout event spaces.
• Follow food safety regulations and best practices at all times.
• Conduct pre-event and post-event checks of venues and equipment.

Skills

Customer-focused

Attention to detail

Strong organisational skills

Problem-solving

Teamwork and collaboration

Professional presentation

IT literacy

Flexibility and adaptability

Event hosting

Excellent verbal and written沟通

Education

Level 2 Food Hygiene Certificate

Job description

Wolviston Management Services Ltd is seeking an enthusiastic Events Coordinator to manage a variety of events in Middlesbrough, from enquiries through to delivery, ensuring an exceptional customer experience.

The role requires strong organisational and communication skills, IT proficiency, and a hands-on approach to event management. Catering experience and Level 2 Food Hygiene are preferred, with flexibility to work evenings and weekends.