Events Operations Leader: Mastering Seamless Experiences

Green & Fortune Ltd.; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Health checks

Life Assurance

Sick Pay

Staff Discounts

Holiday Allowance

Volunteer Day

Discounts on retail

Cycle to Work Scheme

Refer a Friend Scheme

Learning & Development

G&F Support Scheme

EAP

Job summary

Green & Fortune Ltd. is seeking an Events Operations Manager to lead the delivery of meetings and events across London, ensuring seamless setups, service and post-event resets. You will manage the events team, coordinate with casual staff, and uphold our service standards in a fast-paced environment.

You’ll bring hands-on leadership, strong operational and commercial awareness, and excellent communication to ensure every event runs smoothly from setup to final service.

Qualifications

• Proven experience delivering meetings, events or hospitality operations.
• Hands-on leadership style, able to brief and motivate teams.
• Operational and commercial awareness, experience supporting rotas and labour planning, stock control.
• Excellent communication and organisational skills.
• Strong eye for detail and commitment to service standards.

Responsibilities

• Take ownership of day-to-day delivery of meetings and events.
• Lead the events team and casual staff to ensure confidence and service standards.
• Bring every event brief to life and anticipate guest and client needs.
• Balance exceptional event delivery with budgets and commercial expectations.
• Collaborate with Head of Events Operations, kitchen and wider teams to coordinate catering numbers and timings.

Skills

Event operations

Team leadership

Budget management

Client relations

Organisational skills

Job description

Green & Fortune Ltd. is seeking an Events Operations Manager to lead the delivery of meetings and events across London, ensuring seamless setups, service and post-event resets. You will manage the events team, coordinate with casual staff, and uphold our service standards in a fast-paced environment.

You’ll bring hands-on leadership, strong operational and commercial awareness, and excellent communication to ensure every event runs smoothly from setup to final service.