Flagship Events Operations Leader

Green & Fortune Ltd.; Greater London; Hybrid; GBP 52,000 - 76,000; Full time

Benefits offered by this job

Health checks & wellbeing support

Life Assurance – 2x annual salary

Company sick pay

Staff discounts – 50% restaurant, 25%咖

Holiday allowance – up to 33 days

Volunteer day

Learning & Development access

Cycle to work scheme

Refer a Friend scheme

Employee Assistance Programme

Job summary

Green & Fortune Ltd. is recruiting an ambitious Events Ops Manager to lead one of London’s most prestigious event operations.

The role focuses on delivering exceptional guest experiences, building world-class standards, and shaping the museum’s hospitality from day one. Reporting to the Event Director, you will drive planning, budgeting and labour management across a diverse events portfolio while coordinating with Sales, Culinary, Front of House and leadership teams.

Qualifications

• Significant experience in events operations leadership within premium hospitality, events or venues.
• Proven track record delivering high-profile, large-scale events with exceptional service.
• Commercially minded with strong financial awareness and ability to drive performance.
• Experience developing, motivating and leading high-performing teams.
• Highly organised with excellent attention to detail and ability to manage multiple priorities.
• Excellent communication skills and ability to build relationships with clients and stakeholders.

Responsibilities

• Lead planning and operational delivery of a diverse portfolio of events with exceptional guest experiences.
• Drive operational excellence through planning, innovation and continuous improvement.
• Lead and develop a high-performing Events Operations team and culture.
• Collaborate with Sales, Culinary, Front of House and leadership teams for seamless events.
• Oversee workforce planning, scheduling and labour cost management for efficiency.
• Manage budgets and monitor financial performance to improve profitability.
• Build strong relationships with clients, partners and stakeholders.
• Ensure Health & Safety, food safety, licensing and company policies.
• Manage external suppliers and agency partners to support delivery.
• Support launch and growth of London Museum hospitality operation.

Skills

Leadership

Ops leadership

Financial acumen

People management

Organisational skills

Stakeholder relations

Job description

Green & Fortune Ltd. is recruiting an ambitious Events Ops Manager to lead one of London’s most prestigious event operations.

The role focuses on delivering exceptional guest experiences, building world-class standards, and shaping the museum’s hospitality from day one. Reporting to the Event Director, you will drive planning, budgeting and labour management across a diverse events portfolio while coordinating with Sales, Culinary, Front of House and leadership teams.