Events Operations Lead for Weddings & Corporate

Village Hotels - Cardiff; Cardiff; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Health & Wellbeing

Hotel Stays

Food & Drink Discount

Financial Wellbeing

Job summary

Village Hotels - Cardiff is seeking a Meetings and Events Assistant Manager to drive flawless events from weddings to conferences. You will manage shifts, oversee space setup, operate AV equipment, and coach the team to deliver an electric guest experience that supports strong bar revenue.

Previous supervisory experience in events is essential, but attitude, emotional intelligence and calm under pressure matter more.

Qualifications

• Previous supervisory or management experience in events is essential.
• Attitude, emotional intelligence and the ability to stay calm under pressure are highly valued.

Responsibilities

• The Floor Delivery: ensure spaces are set up and serviced to brand standards, demonstrate AV tech, and ensure the room looks immaculate before guests arrive.
• The Team Leadership: deputise for the M&E Operations Manager, conduct 1:1s, run training, coach the floor team and maintain energy during long shifts.
• The Commercial Hustle: upsell F&B opportunities, achieve bar targets, monitor budget performance and payroll costs to keep the department profitable.
• The Guest Experience: liaise with sales and event organizers on the day to resolve issues and ensure a vibrant welcome and farewell for delegates.

Skills

Emotional intelligence

Calm under pressure

Team leadership

Event supervision

Job description

Village Hotels - Cardiff is seeking a Meetings and Events Assistant Manager to drive flawless events from weddings to conferences. You will manage shifts, oversee space setup, operate AV equipment, and coach the team to deliver an electric guest experience that supports strong bar revenue.

Previous supervisory experience in events is essential, but attitude, emotional intelligence and calm under pressure matter more.