Events Officer

T Hafan; Sully; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

30 days holiday

Pension scheme

Life assurance

Employee wellbeing program

Healthcare plan

Cycle to work

Discounts

Free parking

Job summary

Tŷ Hafan is seeking an experienced Events Officer to join our events team in a role that blends planning, delivery and supporter engagement for our fundraising programme. You will help to create memorable experiences that generate vital income for children with life-shortening conditions and their families.

You will coordinate a wide range of events, manage participant journeys and build strong relationships with supporters while ensuring every event is delivered safely, professionally and to a

Qualifications

• Experience coordinating events, projects or customer-focused activities.
• Ability to manage multiple priorities and deliver excellent supporter experiences.
• Strong communication and attention to detail.

Responsibilities

• Deliver and support planning of fundraising events and participant journeys.
• Build strong supporter relationships and ensure events are delivered safely and professionally.
• Work on-site at least three days per week with hybrid flexibility.

Skills

Event coordination

Project coordination

Customer service

Communication skills

Job description

We have an exciting opportunity for an experienced Events Officer to join our Events team.

About the role:

As an Events Officer, you will play a key role in delivering Tŷ Hafan's fundraising events programme, helping to create memorable experiences that inspire supporters and generate vital income for children with life-shortening conditions and their families.

You will support the planning and delivery of a wide range of fundraising events, managing participant journeys, building strong supporter relationships and ensuring every event is delivered safely, professionally and to a high standard.

Please note that this role operates on a hybrid working basis. The successful candidate will be required to work on-site a minimum of two days per week, with flexibility on days/hours to meet business needs.

About you:

You will be an organised, enthusiastic and proactive individual with experience of coordinating events, projects or customer-focused activities. You will be confident managing multiple priorities, building positive relationships and delivering excellent experiences for supporters, customers or participants.

You will have strong communication skills, excellent attention to detail and a practical approach to problem solving. Able to work both independently and as part of a team, you will be motivated to achieve results while ensuring supporters receive outstanding service at every stage of their journey.

Please see the attached job description and person specification for more information.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes
• Discounted gym membership and shopping discounts
• Free secured parking.

This role is based at our Head Office in Sully, with hybrid working available. The successful candidate will be expected to work on site for a minimum of three days each week.

Ty Hafan’s ambition

is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

Our Vision:

A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose:

No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values:

At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.

Ti ps for candidates– all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.

TŷHafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Visa sponsorship is not available for this position. Applicants must have and maintain the legal right to work in the UK for the full duration of their employment contract.

Please note: we may close the vacancy earlier should sufficient applications be received.

We are not seeking agency support for this role.

For any queries regarding the role, please email [e-mail]