Events Manager – Corporate & Social Hospitality

Hyatt Hotels Corporation; Birmingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

12 complimentary nights per year

Discounted Hyatt stays for you and a+

Discount on food & beverage for guests

Complimentary meals on duty

Gym access

Job summary

Hyatt Regency Birmingham invites applications for an Assistant Events Manager to deliver exceptional corporate and social events. You will work with Events Operations and Sales to coordinate delivery, manage client expectations, and support departmental revenue and service objectives.

This role is full-time, on-site, 40 hours per week with variable hours Mon–Sun, including evenings, weekends and holidays. You will oversee event operations, develop the team, and ensure events meet Hyatt standards

Qualifications

• Proven track record in managing events within a hotel or similar venue.
• Experience with conference, banquet and social events.
• Excellent communication and leadership skills.

Responsibilities

• Lead and oversee the seamless operation of corporate and social events.
• Coordinate event planning and execution to ensure exceptional guest satisfaction.
• Act as a key point of contact for event clients and internal stakeholders.
• Liaise closely with the Sales team regarding event bookings, enquiries and operational requirements.
• Ensure all events are delivered in accordance with hotel standards, policies and procedures.
• Support stock control and inventory management within the Events department.
• Assist with forecasting staffing requirements and scheduling team resources effectively.
• Monitor event performance and identify opportunities to enhance service quality and operational efficiency.
• Support the recruitment, training, development, and performance management of team members.
• Conduct regular team briefings and ensure effective communication across departments.
• Handle guest feedback and resolve issues promptly and professionally.
• Support departmental revenue objectives through effective event operations and up-selling opportunities.
• Maintain health and safety standards and ensure compliance with company policies and procedures.
• Undertake Duty Management responsibilities in line with the hotel's management rota.

Skills

Event operations

Guest service

Team leadership

Communication

Planning & organising

MS Office

Tools

Event management software

Job description

Hyatt Regency Birmingham invites applications for an Assistant Events Manager to deliver exceptional corporate and social events. You will work with Events Operations and Sales to coordinate delivery, manage client expectations, and support departmental revenue and service objectives.

This role is full-time, on-site, 40 hours per week with variable hours Mon–Sun, including evenings, weekends and holidays. You will oversee event operations, develop the team, and ensure events meet Hyatt standards