Events Manager

TN United Kingdom; Manchester; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dynamic Events Manager to join their team at the AO Arena in Manchester. This exciting role involves planning and delivering a variety of events, ensuring a safe and coordinated experience for all attendees. The ideal candidate will have a minimum of two years in the events industry, showcasing strong crowd management skills and the ability to build effective relationships with clients and team members. With a commitment to inclusivity and innovation, this organization offers a vibrant workplace where your contributions will make a significant impact. Join us to transform live entertainment!

Benefits

Discounted Tickets

25 Days Annual Leave

Life Assurance

Pension Contribution

Healthshield Support

Employee Assistance Programme

Eye Care Vouchers

Cycle to Work Scheme

Employee Referral Scheme

Qualifications

• Minimum 2 years experience in events or related field.
• Practical experience in writing risk assessments and safety documentation.
• Competent in Microsoft Office, especially Excel.

Responsibilities

• Oversee high-quality environments for various events.
• Manage client relationships throughout the event planning process.
• Produce detailed event information for relevant parties.

Skills

Event Planning

Crowd Management

Microsoft Office

Risk Assessment

Time Management

Attention to Detail

Education

2+ years in Events Industry

Tools

CAD Software

Job description

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Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centres and theatres.

Our organisation is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

About the Role:

An exciting opportunity has become available to join the Events team at AO Arena, Manchester. The Events Manager is responsible for planning and delivering events by liaising with tour reps and event organisers to ensure their event is delivered in a coordinated and safe manner.

What we can offer:

Hosting events is what we do best, and we want our people to experience that too - enjoy access to discounted tickets to unleash your superfan for all your favourites.

You will work hard at ASM, but you will be rewarded with lots of time to relax and rest with 25 days of annual leave.

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.

A healthy contribution of Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of Healthshield, ASM will support these unexpected costs. For you and any children.

We understand that from time to time you might need a bit of support to get back to feeling your best, so we have teamed up with AXA Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet.

Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team.

Key Responsibilities:

• To oversee the provision of a high-quality environment for various events be they music, comedy, sporting, corporate or any other events.
• Provide promoters and event organisers with venue information, advice and manage the client through the event planning process to event delivery.
• Create on-sale plans and develop room layout designs as per the client’s requirements.
• Ensure venue checks are complete, and the venue is kept as safe as possible for customers and guests.
• Direct liaison with the Promoter Rep // Event Organiser assisting with any issues back of house.
• Work with the Event Organiser to provide solutions and compromise to queries.
• Book appropriate levels of staff for events both internally and via contractors.
• Produce detailed event information for circulation to relevant parties and answer any further event queries.
• Attend event meetings and brief teams on upcoming events.
• To work with the Operations Team and the wider ASM Global community in ensuring that processes and procedures governing all aspects of events management are up to date, relevant and enacted.
• Be the ‘glue’ that pieces all the other departments’ event requirements together.
• To produce costings for upcoming events and forecasts.
• Ensure clients are aware of the costs and recharges associated with their event.
• To provide input for the annual department budget.

Skills and Experience:

• Have a minimum of 2 years in the events industry or transferable skills from a similar role.
• Previous experience of crowd management.
• Ability to build good working relationships with team members, clients, contractors and visiting production teams.
• Practical experience in writing risk assessments and safety documentation.
• Be competent in the use of Microsoft Office with extra emphasis on excel.
• The ability to interpret CAD drawings and use of CAD software is preferable
• Ability to work well under pressure, manage time effectively and prioritise workload to meet strict deadlines.
• Carry out tasks-in-hand thoroughly and with accuracy applying attention to detail.
• Self-motivated and disciplined in time management.

Recruitment Process Outlined:

• 1st Stage- Intro Call with Talent Team
• 2nd Stage- F2F Meeting with Events Team

Inclusive Workplace:

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.