Events & Guest Experience Supervisor — Lead & Upsell

The QHotels Collection; Ashford; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & qualifications support

Job summary

The QHotels Collection is seeking a capable supervisor to lead the hospitality Food & Beverage team at Ashford International Hotel & Spa. You’ll guide and motivate the team to deliver outstanding guest experiences while driving revenue by upselling promotions.

This 4-star, 179-bedroom property features the Horizon restaurant, Quench bar, afternoon tea, private dining and event spaces, plus a leisure suite. The group values diversity, inclusion and equal opportunities and offers training and

Qualifications

• Supervisory experience in hospitality food & beverage is required.
• Ability to operate in a professional, efficient, service-oriented environment.
• Good knowledge of wines and spirits.
• Strong leadership to motivate and build teams.

Responsibilities

• Supervise and lead the team to deliver high guest experiences.
• Drive revenue opportunities by upselling promotions to guests.
• Ensure staff have proper training and adhere to service standards.

Skills

Supervisory experience

Team motivation

Wine & spirits knowledge

High quality service

Job description

The QHotels Collection is seeking a capable supervisor to lead the hospitality Food & Beverage team at Ashford International Hotel & Spa. You’ll guide and motivate the team to deliver outstanding guest experiences while driving revenue by upselling promotions.

This 4-star, 179-bedroom property features the Horizon restaurant, Quench bar, afternoon tea, private dining and event spaces, plus a leisure suite. The group values diversity, inclusion and equal opportunities and offers training and