F&B Supervisor: Elevate Guest Experience & Team Leadership

Ashford International Hotel & Spa; Ashford; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Free health club membership (T&Cs)

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training & professional qualifications

Learning & development

Employee Assistance Program – Hospit​s

Refer a friend scheme

Free parking

And much more

Job summary

Ashford International Hotel & Spa in Ashford, Kent, seeks a capable supervisor to lead the F&B team and deliver an outstanding guest experience. Working with your team, you’ll drive service excellence, ensure proper training, and upsell promotions to guests.

The 4-star, 179-bedroom property features the Horizon restaurant and the Quench bar, with afternoon tea, private dining and meetings spaces. Leisure facilities include a gym, pool, jacuzzi, steam room, and an Elemis spa.

Qualifications

• Previous experience in a supervisory role in hospitality F&B.
• Ability to work in a professional, efficient, high-quality service operation.
• Good knowledge of wines and spirits.
• Excellent team motivator and builder.

Responsibilities

• Lead and supervise your team to deliver high guest experience.
• Drive revenue by upselling and promoting promotions.
• Ensure training is completed for all team members.
• Collaborate with other departments to maintain standards.

Skills

Supervisory experience

Hospitality knowledge

Wine & spirits knowledge

Team motivation & leadership

Job description

Ashford International Hotel & Spa in Ashford, Kent, seeks a capable supervisor to lead the F&B team and deliver an outstanding guest experience. Working with your team, you’ll drive service excellence, ensure proper training, and upsell promotions to guests.

The 4-star, 179-bedroom property features the Horizon restaurant and the Quench bar, with afternoon tea, private dining and meetings spaces. Leisure facilities include a gym, pool, jacuzzi, steam room, and an Elemis spa.