Events & Groups Sales Executive

The Edwardian Manchester Hotel; Manchester; Sur place; GBP 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Competitive salary

28 days annual leave including bank

Complimentary meals daily

Friend referral bonus

Annual complimentary night stays

Staff accommodation discounts

Pension scheme

Social events

Edwardian Academy access

Training & development

Résumé du poste

The Edwardian Manchester is seeking a Groups & Events Sales Executive to drive revenue from event spaces and related services. You will engage clients by phone, email and in-person, crafting proposals that balance guest experience with revenue potential.

The role requires solid Meetings and Events sales experience in a 4- or 5-star hotel environment, strong communication skills, and the ability to close deals. The Edwardian Hotels London offers a supportive team, training and benefits.

Qualifications

• Current Meetings and Events Sales experience within a 4- or 5-Star hotel environment.
• Excellent communication skills both verbal and written.
• Natural tele sales ability including closing skills and tone of voice.
• Ability to listen and position Edwardian Hotels London to meet client needs.

Responsabilités

• Achieve maximum revenue through selling event spaces and ancillary revenue via phone, email and face-to-face.
• Identify guest needs and write accurate proposals to provide the optimal experience while maximizing revenue.
• Be the client advocate ensuring all needs from booking to follow-up are delivered.
• Exceed client expectations during and after their events.

Connaissances

Communication skills

Telephone sales

Closing skills

Active listening

Outils

Opera

Description du poste

Join the UK’s most dynamic collection of hotels and restaurants

At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards.

At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for an Events and Groups Sales Executive for our 5-Star hotel The Edwardian Manchester.

Overview:

• An Amazing opportunity has arisen to join The Edwardian Manchester Events and Groups team as Groups & Events Sales Executive. You will have the opportunity to work within a very dynamic team and outstanding product offering.
• As Groups & Events Sales Executive you will be responsible for achieving maximum revenue through the effective selling of event spaces and other ancillary revenue to customers via the telephone, e-mail, and face to face.
• Responsible for utilizing customer service and sales skills to: identify guest needs, writing accurate proposals which provide the optimal experience for our client’s events while maximizing revenue potential.
• Be the Clients advocate ensuring all their clients’ needs from the initial booking to follow-up service requests prior to, during and after their event are delivered and expectations exceeded.

About You:

• Current Meetings and Events Sales experience within a 4- or 5-Star hotel environment.
• Excellent communication skills both verbal and written.
• Natural tele sales ability including closing skills, tone of voice.
• Ability to effectively listen and position Edwardian Hotels London to meet client needs.
• Be able to generate revenue opportunities including up selling and proactive selling.
• Technical knowledge of hotel booking systems including Opera.

Company Benefits:

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beveragesprovideddaily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, theirfamilyand their friends
• Access to a discount platform forall ofthe most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions acrossall ofour hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary