Events & Groups Sales Executive

Edwardian Hotels London; Manchester; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

28 days Holiday per annum including BH

Complimentary hot meals

Recommend a Friend Scheme of up to £a

Annual complimentary night stays

Preferential accommodation rates

Discount platform access

Auto enrolment into pension

Social events

Annual recognition events

Wellbeing champions

Company doctor access

Edwardian Academy access

Training and development opportunities

Job summary

Edwardian Hotels London in Manchester is recruiting a Groups & Events Sales Executive to join the dynamic Events and Groups team at The Edwardian Manchester. You will drive revenue by selling event spaces and ancillary services via phone, email and face-to-face meetings.

You will write proposals, act as client advocate, and ensure exceptional service from booking to post-event follow-up. Previous meetings and events sales experience in a luxury hotel is required; strong communication and tele

Qualifications

• Current Meetings and Events Sales experience within a 4- or 5-Star hotel environment.
• Excellent communication skills both verbal and written.
• Natural tele sales ability including closing skills, tone of voice.
• Ability to effectively listen and position Edwardian Hotels London to meet client needs.
• Be able to generate revenue opportunities including up selling and proactive selling.
• Technical knowledge of hotel booking systems including Opera.

Responsibilities

• Achieve maximum revenue through the effective selling of event spaces and ancillary revenue via telephone, email and face to face.
• Identify guest needs and write accurate proposals to provide the optimal experience while maximizing revenue.
• Act as the Client's advocate ensuring all needs are delivered from initial booking to follow-up service.
• Use sales skills to close deals and build long-term client relationships.

Skills

Meetings & Events Sales

Communication skills

Tele sales

Closing skills

Active listening

Upselling

Opera booking system

Tools

Opera

Job description

Join the UK’s most dynamic collection of hotels and restaurants At Edwardian Hotels London, it’s the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for an Events and Groups Sales Executive for our 5-Star hotel The Edwardian Manchester.

Overview

• An Amazing opportunity has arisen to join The Edwardian Manchester Events and Groups team as Groups & Events Sales Executive. You will have the opportunity to work within a very dynamic team and outstanding product offering.
• As Groups & Events Sales Executive you will be responsible for achieving maximum revenue through the effective selling of event spaces and other ancillary revenue to customers via the telephone, e-mail, and face to face.
• Responsible for utilizing customer service and sales skills to: identify guest needs, writing accurate proposals which provide the optimal experience for our client’s events while maximizing revenue potential.
• Be the Clients advocate ensuring all their clients’ needs from the initial booking to follow-up service requests prior to, during and after their event are delivered and expectations exceeded.

About You

• Current Meetings and Events Sales experience within a 4- or 5-Star hotel environment.
• Excellent communication skills both verbal and written.
• Natural tele sales ability including closing skills, tone of voice.
• Ability to effectively listen and position Edwardian Hotels London to meet client needs.
• Be able to generate revenue opportunities including up selling and proactive selling.
• Technical knowledge of hotel booking systems including Opera.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of the most popular hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.