Meetings and Events Manager

Edwardian Hotels London; Greater London; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

28 days Holiday per annum including BH

Complimentary hot meals and unlimited,

Job summary

Edwardian Hotels London is recruiting a Meeting & Events Manager for The May Fair Hotel in London. You will lead day-to-day operations of meetings and events, work with clients and internal teams, and ensure spaces are prepared to the highest standards to deliver the famed Edwardian guest experience.

You will manage multiple events, mentor a team of colleagues, uphold health and safety standards, and respond promptly to changes in plans, ensuring flawless delivery in a luxury hospitality

Qualifications

• Has previous management experience within meetings and events, ideally in luxury hospitality.
• Strong leadership and people development skills.
• Excellent attention to detail and guest-focused service.
• Calm, organised, and solutions-focused under pressure.
• Excellent communication and relationship-building abilities.

Responsibilities

• Lead day-to-day operation of meetings and events, ensuring every event is delivered to an exceptional standard.
• Work closely with clients and internal teams to understand requirements and bring each event to life.
• Ensure event spaces are prepared and presented beautifully with outstanding attention to detail.
• Coordinate with Kitchen, Food & Beverage, Sales and operations teams for seamless delivery.
• Build strong relationships with clients, anticipating needs and responding quickly to changes.
• Take ownership of guest and client feedback, resolving issues professionally.
• Maintain highest standards of health and safety, food safety and operational compliance.
• Be a visible presence during events to support the team and ensure a memorable experience.

Skills

Meeting & events management

Leadership

Attention to detail

Communication

Organization

Flexible shifts

Job description

Join the UK's most dynamic collection of hotels and restaurants At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests’ exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the fore front of our culture. We are recruiting for a Meeting & Events Manager to join our Meetings & Events Operations Team at The May Fair Hotel. As Meeting and Events Manager, you will play a key leadership role within our Meetings & Events team, ensuring every service runs seamlessly and every guest receives the elevated experience expected of a leading London luxury hotel.

Overview

• Lead day-to-day operation of meetings and events, ensuring every event is delivered to an exceptional standard.
• Work closely with clients and internal teams to understand requirements and bring each event to life.
• Ensure event spaces are prepared and presented beautifully, with outstanding attention to detail.
• Coordinate closely with our Kitchen, Food & Beverage, Sales and operational teams to ensure seamless delivery.
• Build strong relationships with clients, anticipating their needs and responding quickly to any changes or requests.
• Take ownership of guest and client feedback, resolving any issues professionally and effectively.
• Ensure the highest standards of health and safety, food safety and operational compliance are maintained.
• Be a visible presence during events, supporting the team and ensuring our guests receive a truly memorable experience.

About You

• Has previous management experience within meetings and events, banqueting or food and beverage, ideally within a luxury hotel or premium hospitality environment.
• Is an inspiring leader who enjoys developing and bringing out the best in their team.
• Has exceptional attention to detail and a passion for delivering outstanding guest experiences.
• Is confident managing multiple events and priorities in a busy environment.
• Has excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
• Is calm, organised and solutions-focused, particularly when plans change.
• Is flexible and comfortable working across a range of shifts to support the needs of our events operation.

Company Benefits

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommend a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.