Events & Groups Sales Coordinator

Edwardian Group; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday entitlement: 28 days

Complimentary meals

Annual complimentary night stays

Staff discount platform

Pension scheme

Regular social events

Wellbeing programmes

Edwardian Academy access

Promotion opportunities

Job summary

The Londoner is recruiting an Events and Groups Sales Co-ordinator to join the team in London. The role provides critical administration support to the Events and Groups team, coordinating communications, sales processes, and event logistics.

You will assist sales managers with leads, respond to client enquiries, and prepare proposals, contracts, and event orders. Strong organisational and communication skills are essential.

Qualifications

• Minimum 1 year experience in 4- or 5-star hotels.
• Strong organisational, multitasking and customer service skills.
• Excellent communication and interpersonal abilities.
• The ability to work flexible hours including evenings and weekends.

Responsibilities

• Coordinate internal and external communications, assist with sales processes and manage event logistics.
• Assist sales managers with distribution of sales leads.
• Respond to client enquiries and help prepare proposals, contracts, and event orders.
• Ensure client records are up to date in the hotel CRM system.
• Support site inspections, client walkthroughs and fam trips; follow up for feedback.
• Manage all internal bookings.

Skills

Event coordination

Sales support

Communication skills

Organizational skills

Customer service

Tools

CRM software

Office suite

Job description

Become a Londoner

Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London's first 'Super Boutique' hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for an Events and Groups Sales Co-ordinator to join the team at The Londoner Hotel. Your main responsibilities will be to provide critical administration support to the Events and Groups team.

Your Responsibilities

• The Events and Groups Sales Co-ordinator will support the Events and Groups department by co-ordinating internal and external communications, assisting with sales processes and managing event logistics.
• You will assist sales managers with the distribution of sales leads.
• You will respond to client enquiries in a timely and efficient manner and assist managers with putting together and sending proposals along with contract and event orders.
• You will ensure that client records are maintained and up to date in the hotels CRM system.
• You will support with site inspections, client walkthroughs and fam trips when needed as well as following up with clients for post event feedback.
• You will manage all internal bookings

Qualifications and skills

• A minimum of 1 year experience within 4 or 5 star hotels.
• You will have strong organisational, multi tasking and customer service skills
• You will have excellent communication and interpersonal skills
• The ability to work flexible hours including evenings and weekends if needed.

Our Benefits Package:

• Competitive salary
• 28 days Holiday per annum including Bank Holidays increasing with long service
• Complimentary hot meals, salad bar and unlimited beverages provided daily
• Recommand a Friend Scheme of up to £500 per friend recommended.
• Annual complimentary night stays within our hotels
• Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
• Access to a discount platform for all of the most popular stores and outlets
• Auto enrolment into our company pension scheme
• Regular social events across all hotels
• Annual company recognition events held in January each year
• Wellbeing champions across all of our hotels
• Access to our company doctor for medical appointments and occupational health support
• Access for all hosts to our online learning platform Edwardian Academy
• Opportunities for promotion and a wide range of training programs to support your development

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Compensation: Competitive salary