Events Executive

TN United Kingdom; Newport; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join an innovative team as a Sales and Revenue 'Hospitality Hero' at a renowned establishment. This role offers the chance to transform inquiries into memorable events while utilizing expert sales techniques to exceed expectations. You'll thrive in a supportive environment that values growth and development, ensuring every guest interaction is seamless and engaging. Enjoy a host of benefits including career development training, discounts, and a supportive well-being helpline. If you're passionate about hospitality and eager to make a difference, this is the perfect opportunity for you.

Benefits

Career Development Training

Discounts on Food & Beverage

Discounted Leisure Membership

Free GP Virtual Appointment Service

24/7 Wellbeing Helpline

NEST Pension Scheme

Social Club

Staff Appreciation Events

Monthly Awards

End-of-Year Awards

Qualifications

• Proven experience in a sales or hospitality role.
• Outstanding interpersonal skills and a warm telephone manner.

Responsibilities

• Transform enquiries into successful events and upsell facilities.
• Deliver outstanding guest service tailored to client needs.

Skills

Interpersonal Skills

Sales Techniques

Customer Service

IT Literacy

Multitasking

Tools

Opera

Job description

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Join the ‘Greatest story in Hospitality’ by becoming one of our Sales and Revenue ‘Hospitality Heroes’ at our Innovation Centre — one of the fantastic opportunities we offer from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE

• Outstanding interpersonal skills and a warm, engaging telephone manner.
• A strong ability to build rapport and confidently explain all product options within The Celtic Collection.
• A positive attitude, a keen eye for detail, and IT literacy (experience with Opera is a plus!).
• A talent for multitasking, balancing professionalism with a sense of fun.
• Proven experience in a similar sales or hospitality role.

IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL

• Transform enquiries into successful events, confidently upselling all the incredible facilities at The Celtic Collection.
• Use expert sales techniques to achieve the highest possible rates and occupancy, exceeding expectations at every turn.
• Deliver outstanding guest service, ensuring every interaction is seamless, engaging, and tailored to client needs.
• Work with our cutting-edge booking systems, maintaining precision and a keen eye for detail.

BE RECOGNISED AND REWARDED

As one of our ‘Hospitality Heroes’, you will receive a host of company benefits such as:

• Access to career development training from day one.
• Discounts on food & beverage and hotel stays.
• Discounted leisure membership.
• Free GP virtual appointment service.
• 24/7 wellbeing helpline.
• NEST pension scheme.
• Social Club.
• Staff appreciation events.
• Monthly and end-of-year awards.

GROW WITH US

As a Celtic Collection employee, you will be able to say:

• I am equipped, trained, and supported to do THE BEST JOB I CAN.
• I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS.
• I work in an INCLUSIVE, FRIENDLY, POSITIVE, and CONSTRUCTIVE environment.
• I am encouraged to LEARN, GROW, and DEVELOP and to try new things in my role.
• I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED.
• I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY.

RECRUITMENT INFO

In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.