Groups, Conference and Events Executive

Hilton Worldwide, Inc.; Southampton, Oxford; On-site; GBP 28,000; Full time

Job summary

Join a vibrant team as a Groups, Conference and Events Executive in a dynamic environment that fosters growth and development. This role involves handling inquiries, managing event schedules, and building strong customer relationships to enhance guest experiences. With a focus on maximizing revenue through effective sales strategies, you'll play a crucial part in creating memorable moments for guests. Enjoy a rewarding career with numerous benefits, including competitive salary, career growth opportunities, and exciting perks such as discounted hotel stays and free meals during shifts. Make a difference in the hospitality industry today!

Benefits

Free Meals on Duty

Career Growth Opportunities

Personal Development Programmes

Team Member Travel Program

Referral Program

High Street Discounts

28 Days Holiday Entitlement

Free Parking

Guest Experience Day

Tickets to Cricket Events

Qualifications

• Strong organizational and administrative skills are essential.
• A positive attitude and excellent communication skills are required.

Responsibilities

• Handle incoming enquiries to meet targets and maximize revenue.
• Manage events schedule to optimize yield and implement up-selling strategies.

Skills

Organizational Skills

Communication Skills

Customer Service

IT Proficiency

Sales Experience

Education

Relevant Qualifications or Certifications

Tools

Hotel Property Management Systems

Job description

Job Description - Groups, Conference and Events Executive (HOT0BKTN)

Join our team as a Groups, Conference and Events Executive at Hilton Southampton, Utilita Bowl, Botley Road, West End Southampton SO30 3XH. We offer a vibrant work environment with opportunities for growth and development.

Work Pattern

Monday – Friday, with shifts between 8am – 6pm, including weekends when required.

Rewards and Benefits

• Annual salary of £27,591.38
• Free and healthy meals on duty
• Career growth opportunities
• Personal development programmes
• Corporate Responsibility initiatives (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel stays and 50% off food and beverages
• Referral Program
• High street discounts via Perks at Work
• Holiday entitlement: 28 days including bank holidays, increasing to 33 days
• Free parking and subsidised taxi scheme
• Guest Experience Day after passing probation
• Tickets to cricket events at the venue

Key Responsibilities

• Handle incoming enquiries to meet targets and maximize revenue
• Identify opportunities to increase sales and conversions
• Manage events schedule to optimize yield
• Implement up-selling strategies
• Build strong customer relationships to understand their needs
• Arrange hotel show rounds
• Administer and execute all planned events
• Participate in promotional activities

Candidate Profile

Ideal candidates will possess:

• Strong organizational and administrative skills
• Positive attitude and excellent communication skills
• High commitment to customer service
• Confident telephone manner
• Proficiency in IT skills
• Experience in a sales environment

Additional advantageous qualities include:

• Knowledge of hotel property management systems
• Experience in Conference and Events operations
• Relevant qualifications or certifications

At Hilton, every job plays a part in creating memorable guest experiences. Join us and make a difference!