Events Coordinator & Client Liaison — Hybrid

University of Kent; Canterbury; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working options

43 days' leave per year

Excellent pension scheme

Healthcare plan with Benenden Health

Job summary

The University of Kent is seeking an Events Assistant in the Campus Services team's Conferencing and Business Development division. You will support the Events Officer with administration and client liaison to ensure smooth event delivery within the LASE framework.

You'll coordinate room, bedroom and catering allocations, promote university facilities to event organisers, and liaise with internal departments to meet client requirements while handling bookings and final charges.

Qualifications

• Experience in front facing customer service, preferably within event coordination.
• Experience in administering web-based B&B booking software.
• GCSE English and Maths (or equivalent).

Responsibilities

• Promote and sell university facilities to event organisers to maximise revenue.
• Manage allocation of bedrooms, meeting rooms and catering venues to clients to maximise occupancy.
• Provide accurate information to other departments to ensure events run smoothly.
• Administer day-to-day internal catering and meeting room bookings and post final charges.

Skills

Front-facing customer service

Event coordination

Education

GCSE English

GCSE Maths

Tools

Web-based B&B booking software

Job description

The University of Kent is seeking an Events Assistant in the Campus Services team's Conferencing and Business Development division. You will support the Events Officer with administration and client liaison to ensure smooth event delivery within the LASE framework.

You'll coordinate room, bedroom and catering allocations, promote university facilities to event organisers, and liaise with internal departments to meet client requirements while handling bookings and final charges.