Events Administrator

University of Kent; Canterbury; Híbrido; GBP 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working options

43 days' leave per year

Excellent pension scheme

Healthcare plan with Benenden Health

Descripción de la vacante

The University of Kent is seeking an Events Assistant in the Campus Services team's Conferencing and Business Development division. You will support the Events Officer with administration and client liaison to ensure smooth event delivery within the LASE framework.

You'll coordinate room, bedroom and catering allocations, promote university facilities to event organisers, and liaise with internal departments to meet client requirements while handling bookings and final charges.

Formación

• Experience in front facing customer service, preferably within event coordination.
• Experience in administering web-based B&B booking software.
• GCSE English and Maths (or equivalent).

Responsabilidades

• Promote and sell university facilities to event organisers to maximise revenue.
• Manage allocation of bedrooms, meeting rooms and catering venues to clients to maximise occupancy.
• Provide accurate information to other departments to ensure events run smoothly.
• Administer day-to-day internal catering and meeting room bookings and post final charges.

Conocimientos

Front-facing customer service

Event coordination

Educación

GCSE English

GCSE Maths

Herramientas

Web-based B&B booking software

Descripción del empleo

On the 1 August 2026, The University of Greenwich and the University of Kent formed a pioneering new multi-university group called London and South- East (LASE) University Group. Should you join us, you will be employed by LASE but will work as part of the University of Kent academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities. Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.

If you have experience in front facing customer service and in administering web-based B&B booking software, then this a great opportunity for you.

Join our Conferencing and Business Development team, Campus Services as Events Assistant where you will support the Events Officer with all administration and client/stakeholder liaison to ensure the smooth execution of all events, taking the lead on specific projects and events as assigned.

As you can expect to be involved in:

• Promoting and selling the University facilities to event organisers through regular communication and via a range of media plus attending relevant trade shows and forums, maximising revenue for the department.
• Managing the allocation of bedrooms, meeting rooms and catering venues to all clients under your control ensuring that their requirements are met whilst maximising the occupancy of spaces on campus
• Providing accurate information to other departments and stakeholders to ensure that a client’s operational requirements are met, and events run smoothly
• Administering the day-to-day internal catering and meeting room bookings. Ensuring all departmental cost codes supplied by the booker are correct before posting final charges to departmental codes and advising clients of the charges that have been processed.

What will you bring to the role?

• Educated to GCSE with Grade C/4 English and Maths or equivalent
• Experience in front facing customer service, preferably within event coordination
• Experience in administering web-based B&B booking software.

What we can offer in return:

As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:

• Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
• 43 days' leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
• Excellent pension scheme with generous employer contributions
• Corporate employee-funded healthcare plan, in partnership with Benenden Health

For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent

We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/

*Occasionally we may need to close a vacancy before the published deadline due to a high number of applications being received, therefore we strongly advise you to submit your application as soon as possible. (All vacancies will be open for at least one week.)

PLEASE NOTE: We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.

We know applicants may use AI tools to help prepare job applications. For guidance on how to use AI responsibly and effectively, see: Using AI in your job application

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and equality at all levels.