Events Administrator

CBW Staffing Solutions; Chelmsford; Hybrid; GBP 26,000 - 33,000; Full time

Job summary

CBW Staffing Solutions is seeking an Events Administrator in Chelmsford to support planning and delivery of a portfolio of events. You will manage event portals, back-end WordPress tasks, and exhibitor information, while handling orders and maintaining accurate records.

The role requires strong organisational and communication skills, meticulous attention to detail, and the ability to work with clients, suppliers and internal teams in a fast-paced environment. Hybrid role with some on-site days.

Qualifications

• Experience in administrative, coordination or support roles.
• Experience using WordPress back-end systems and content creation.
• Strong Excel skills with spreadsheets, trackers and databases.
• Excellent organisational and time-management abilities.
• Attention to detail and high accuracy.
• Excellent written and verbal communication.
• Confident dealing with clients, exhibitors, suppliers and internal stakeholders.
• Ability to learn and use new systems and online portals.
• Previous events experience would be advantageous.
• Flexible and proactive approach to work.

Responsibilities

• Provide administrative support throughout the planning and delivery of events.
• Create, manage and maintain event portals using WordPress, including back-end administration and content creation.
• Create and update online event portals, uploading exhibitor information, documents, event content and other relevant materials.
• Take, process and manage orders, ensuring information is recorded accurately and efficiently.
• Liaise with clients, exhibitors, suppliers and internal teams, responding to queries and providing a professional level of customer service.
• Monitor shared email inboxes and ensure enquiries are dealt with promptly.
• Maintain accurate spreadsheets, databases and event trackers using Microsoft Excel.
• Raise Purchase Orders and provide instructions to the Accounts team to ensure invoices and payments are processed correctly.
• Prepare and organise event site packs, schedules, exhibitor information and other event documentation.
• Maintain accurate electronic and physical filing systems.
• Assist with general event administration, including data entry, document preparation, record keeping and updating event information.
• Work closely with Project Managers to support the successful planning and delivery of events.
• Provide occasional on-site support at events, assisting Project Managers with event-day requirements.
• Assist with pre-event and post-event administration, ensuring all relevant information and documentation is completed and filed correctly.
• Support the wider events team with ad-hoc administrative tasks and projects as required.

Skills

WordPress

Microsoft Excel

Organisational skills

Communication

Time-management

Attention to detail

Client liaison

IT skills

Events experience

Teamwork

Independence

Tools

WordPress back-end

Excel databases

Job description

Events Administrator

Location: Chelmsford

Salary: Up to £32,500 per annum, depending on experience

Working Pattern: Hybrid – 4 days in the office, 1 day working from home- Occasional On Site Event Support may be required with flexibility around event days

Hours: Monday to Friday, 9:00am – 5:00pm

Holiday: 25 days annual leave

Probation: 3 months

We are looking for an organised, proactive and detail-focused Events Administrator to join our team and provide administrative and operational support across a portfolio of events.

The successful candidate will be confident working with online portals, WordPress, Microsoft Excel and internal systems, while building positive relationships with clients, exhibitors and suppliers. This is a varied role that requires excellent organisation, communication skills and the ability to manage multiple deadlines in a busy events environment.

Key Responsibilities

• Provide administrative support throughout the planning and delivery of events.
• Create, manage and maintain event portals using WordPress, including back-end administration and content creation.
• Create and update online event portals, uploading exhibitor information, documents, event content and other relevant materials.
• Take, process and manage orders, ensuring information is recorded accurately and efficiently.
• Liaise with clients, exhibitors, suppliers and internal teams, responding to queries and providing a professional level of customer service.
• Monitor shared email inboxes and ensure enquiries and requests are dealt with promptly.
• Maintain accurate spreadsheets, databases and event trackers using Microsoft Excel.
• Raise Purchase Orders and provide instructions to the Accounts team to ensure invoices and payments are processed correctly.
• Prepare and organise event site packs, schedules, exhibitor information and other event documentation.
• Maintain accurate electronic and physical filing systems.
• Assist with general event administration, including data entry, document preparation, record keeping and updating event information.
• Work closely with Project Managers to support the successful planning and delivery of events.
• Provide occasional on-site support at events, assisting Project Managers with event-day requirements.
• Assist with pre-event and post-event administration, ensuring all relevant information and documentation is completed and filed correctly.
• Support the wider events team with ad-hoc administrative tasks and projects as required.

Skills & Experience

• Previous experience in an administrative, coordination or support role.
• Experience using WordPress, particularly with back-end systems and content creation.
• Strong working knowledge of Microsoft Excel, including maintaining spreadsheets, trackers and databases.
• Excellent organisational and time-management skills, with the ability to prioritise competing deadlines.
• Strong attention to detail and a high level of accuracy.
• Excellent written and verbal communication skills.
• Confident dealing with clients, exhibitors, suppliers and internal stakeholders.
• Strong IT skills and the ability to learn and use new systems and online portals.
• Previous events experience would be advantageous but is not essential.
• A proactive, flexible and positive approach to work.
• Ability to work independently as well as part of a wider team.
• Comfortable working in a fast-paced environment, particularly during busy event periods.