Event Stewards

Upload Security Ltd; Barnsley; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as an Event Steward, where your role will be crucial in ensuring the safety and satisfaction of attendees at various events. This position offers the chance to work in exciting environments, from music festivals to sports events, providing you with a unique opportunity to engage with the public and deliver exceptional customer service. If you are passionate about creating memorable experiences and enjoy working in a fast-paced setting, this role is perfect for you. Bring your reliability, confidence, and customer service skills to a rewarding position that values your contribution in making events enjoyable and safe for everyone.

Qualifications

• 1+ year experience in customer service and event stewarding.
• First Aid qualification is necessary.

Responsibilities

• Provide world-class customer service at various events.
• Ensure spectator safety and report incidents promptly.

Skills

Customer service experience

Event stewarding experience

First Aid Qualification

Driving license / own vehicle

Time-management skills

Teamwork

Initiative

Job description

We require reliable Event Stewards for the following work opportunities: Music events, Sports events, Live music venues, Festivals, and more! The ideal candidate would be confident in customer service and passionate about delivering a high-quality service.

KEY RESPONSIBILITIES:

• Being polite and professional to members of the public and the client.
• Retaining and using information relating to safety and for evacuation purposes.
• Providing world-class customer service to ensure our visitors have a positive and memorable experience.
• Retaining and using information relating to key areas on site (medical room, toilets, bars, etc.).
• Ensuring the safety of spectators by being observant and reporting incidents (venue capacities, intoxication, site breaches, medical incidents).
• Delivering the brief given by the supervisor (access control, wayfinding, ticket resolution).

Skills/Experience:

• Driving license / own vehicle.
• First Aid Qualification.
• Event stewarding experience: 1 year.
• Over 18.
• Customer service experience: 1 year.
• Smart, well-groomed, and confident.
• Punctual with a flexible attitude to working times.
• Work well in a team, with the initiative to operate on your own when required.
• Reliable with excellent time-management skills.