Event Security Manager

First Response Group; City Of London; Sur place; GBP 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Company car or car allowance provided

Résumé du poste

First Response Group is seeking an experienced Events Manager Stadia to lead large-scale events, oversee security and operations, and build strong client relationships across multiple venues and high-profile events.

Reporting directly to the Head of Operations, you will ensure safety, compliance, and exceptional service, while mentoring teams and delivering within budget across diverse stadia and events.

Qualifications

• Minimum 3 years' experience in operational management, including team leadership.
• Proven background in event management and event security delivery.
• Strong client relationship management skills.
• Financial awareness and budget management experience.
• Valid SIA Door Supervisor Licence.
• Full UK Manual Driving Licence.
• Right to work in the UK.
• Knowledge of event legislation and licensing requirements.
• Strong understanding of health and safety responsibilities.
• Competent user of Microsoft Office Suite.

Responsabilités

• Lead the planning, coordination, and delivery of events from concept to completion.
• Manage security personnel, event staff, and operations across venues.
• Serve as primary client and venue contact throughout event delivery.
• Ensure compliance with legislative, contractual, health & safety, and company requirements.
• Produce reports, post-event reviews, and performance analysis.
• Oversee budgets, staffing costs, client quotations, and invoicing processes.
• Support growth of Stadia & Events division through planning and excellence.
• Deliver exceptional customer service and create memorable experiences.
• Develop teams to achieve high operational standards.
• Maintain top safety, security, and service delivery across all events.
• Address incidents and client concerns with swift resolution.
• Identify opportunities for continuous improvement and efficiency.

Connaissances

Team leadership

Operational management

Event management

Event security delivery

Client relationship management

Budget management

Health & safety awareness

Outils

Microsoft Office Suite

Description du poste

Are you an experienced Events Manager with a passion for delivering safe, successful, and memorable events? Do you thrive in fast paced, high profile environments where no two days are the same?

First Response Group is seeking an ambitious and driven Events Manager Stadia to join our growing team. This is a fantastic opportunity to take ownership of large scale events, manage operational delivery, lead security teams, and build strong client relationships across a diverse portfolio of venues and events.

Reporting directly to the Head of Operations, you will play a pivotal role in ensuring exceptional service delivery while maintaining the highest standards of safety, security, and customer experience.

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

We distinguish ourselves through the integration of cutting edge technology, a commitment to employee development, and a culture rooted in inclusivity and positivity. At FRG, every team member's contribution is valued, and collective success is celebrated.

Competitive salary of up to £40,000, dependent on experience.

Company car or car allowance provided.

Opportunity to work across high-profile stadia, venues, and major events.

Career development opportunities within a growing and industry leading organisation.

Be part of a professional and supportive team delivering exceptional event experiences.

About the Role

• Lead the strategic planning, coordination, and successful delivery of events from concept through to completion.
• Manage and oversee security personnel, event staff, and operational teams across multiple venues and events.
• Act as the primary point of contact for clients, stakeholders, and venue management throughout event delivery.
• Ensure full compliance with all legislative, contractual, health & safety, and company requirements.
• Produce accurate operational reports, event documentation, post event reviews, and performance analysis.
• Manage event budgets, staffing costs, client quotations, purchase orders, and invoicing processes.
• Support the continued growth and development of the Stadia & Events division through proactive planning and operational excellence.
• Deliver exceptional customer service and create positive experiences for clients, guests, and stakeholders.
• Lead, coach, motivate, and develop teams to achieve outstanding performance and high operational standards.
• Maintain the highest levels of safety, security, and service delivery across all events.
• Take ownership of incidents, challenges, and customer concerns, ensuring swift and effective resolution.
• Identify opportunities for continuous improvement, innovation, and enhanced operational efficiency.
• Build and maintain strong working relationships with clients, partners, and internal stakeholders.
• Ensure events are delivered on time, within budget, and in line with agreed objectives and expectations.

Requirements

• Valid SIA Door Supervisor Licence
• Full UK Manual Driving Licence
• Right to work in the UK
• Minimum 3 years' experience in operational management, including team leadership
• Proven background in event management and event security delivery
• Strong client relationship management skills
• Financial awareness and budget management experience
• Knowledge of event legislation and licensing requirements
• Strong understanding of health and safety responsibilities
• Competent user of Microsoft Office Suite
• Ability to work under pressure and make sound operational decisions
• Flexible approach to working hours, including evenings, weekends, and event days