Stadium Events & Security Operations Manager

First Response Group; City Of London; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company car or car allowance provided

Job summary

First Response Group is seeking an experienced Events Manager Stadia to lead large-scale events, oversee security and operations, and build strong client relationships across multiple venues and high-profile events.

Reporting directly to the Head of Operations, you will ensure safety, compliance, and exceptional service, while mentoring teams and delivering within budget across diverse stadia and events.

Qualifications

• Minimum 3 years' experience in operational management, including team leadership.
• Proven background in event management and event security delivery.
• Strong client relationship management skills.
• Financial awareness and budget management experience.
• Valid SIA Door Supervisor Licence.
• Full UK Manual Driving Licence.
• Right to work in the UK.
• Knowledge of event legislation and licensing requirements.
• Strong understanding of health and safety responsibilities.
• Competent user of Microsoft Office Suite.

Responsibilities

• Lead the planning, coordination, and delivery of events from concept to completion.
• Manage security personnel, event staff, and operations across venues.
• Serve as primary client and venue contact throughout event delivery.
• Ensure compliance with legislative, contractual, health & safety, and company requirements.
• Produce reports, post-event reviews, and performance analysis.
• Oversee budgets, staffing costs, client quotations, and invoicing processes.
• Support growth of Stadia & Events division through planning and excellence.
• Deliver exceptional customer service and create memorable experiences.
• Develop teams to achieve high operational standards.
• Maintain top safety, security, and service delivery across all events.
• Address incidents and client concerns with swift resolution.
• Identify opportunities for continuous improvement and efficiency.

Skills

Team leadership

Operational management

Event management

Event security delivery

Client relationship management

Budget management

Health & safety awareness

Tools

Microsoft Office Suite

Job description

First Response Group is seeking an experienced Events Manager Stadia to lead large-scale events, oversee security and operations, and build strong client relationships across multiple venues and high-profile events.

Reporting directly to the Head of Operations, you will ensure safety, compliance, and exceptional service, while mentoring teams and delivering within budget across diverse stadia and events.