Dynamic Event Security Steward | Calm Courteous Crowd Leader

GuardPass Limited; York and North Yorkshire; On-site; GBP 12,000 - 17,000; Full time

Job summary

GuardPass Limited is seeking an Event Security Steward to help safeguard attendees, staff and guests at our venues. You will support the safety team, deliver excellent customer service and help maintain a calm, secure environment during events.

The role requires strong communication, reliability, presentable appearance and the ability to work both in a team and independently. SIA accreditation is advantageous, and a First Aid certificate is preferred but not essential.

Qualifications

• SIA Door Supervisor / SIA Close Protection Licence (advantageous).
• Excellent customer service skills.
• Reliable with a good attendance record.
• Able to work in a team and alone.
• Presentable and smart.
• Confident in communicating at all levels.
• First Aid certificate (preferred but not essential).
• Driver with own transport.
• Experience in working at large events.

Responsibilities

• Greeting customers and employees in a professional and courteous manner and providing a positive customer experience
• Assist the security incident reporting and crowd management to ensure the safety, security and care of staff and guests
• Full of energy and capable of remaining calm under pressure, you will have a warm personality and good observation abilities,
• Take a responsible approach to the venue/event customer service function.

Skills

Customer service

Attendance reliability

Teamwork and independence

Professional presentation

Communication skills

First Aid (preferred)

Job description

GuardPass Limited is seeking an Event Security Steward to help safeguard attendees, staff and guests at our venues. You will support the safety team, deliver excellent customer service and help maintain a calm, secure environment during events.

The role requires strong communication, reliability, presentable appearance and the ability to work both in a team and independently. SIA accreditation is advantageous, and a First Aid certificate is preferred but not essential.