Event Sales, Groups and Reservations Office Manager

RBH; Liverpool; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a dynamic Event Sales, Groups and Reservations Office Manager to lead their sales team. This role is crucial for ensuring exceptional service and achieving sales targets within the hotel. You will manage client relationships and coordinate sales activities, driving revenue through innovative strategies. If you are passionate about the hospitality industry and have a knack for leadership, this is an exciting opportunity to make a significant impact in a vibrant team environment.

Qualifications

• Proven leadership experience in sales or reservations within the hospitality industry.
• Strong communication and organizational skills.

Responsibilities

• Lead and inspire the sales and reservations team to achieve departmental goals.
• Manage client relationships and oversee event bookings.

Skills

Leadership

Communication

Organizational Skills

Customer Service

Data Analysis

Tools

Opera Cloud

TARS

Job description

Event Sales, Groups and Reservations Office Manager

Join our team as an Event Sales, Groups and Reservations Office Manager at RBH.

About the Role

We are seeking a dynamic individual to lead our sales and reservations team, ensuring excellent service and achievement of sales targets within our hotel. This role involves managing client relationships, coordinating sales activities, and driving revenue through various channels.

Key Responsibilities

• Lead and inspire the sales and reservations team to achieve departmental goals.
• Manage client relationships and oversee event bookings, room reservations, and group sales.
• Coordinate with operational teams to ensure seamless service delivery.
• Develop and implement sales strategies to maximize revenue.
• Monitor market trends and competitor activities to identify new opportunities.

Minimum Requirements

• Proven leadership experience in sales or reservations within the hospitality industry.
• Strong communication and organizational skills.
• Experience with reservation systems such as Opera Cloud and TARS.
• Ability to analyze data and forecast sales performance.
• Passion for delivering excellent customer service.

If you meet these requirements and are eager to contribute to a vibrant team, we encourage you to apply.