Event Operations Manager

LIPTON MEDIA; Greater London; Hybrid; GBP 40,000 - 45,000; Full time

Benefits offered by this job

Bonus

Excellent Benefits

Hybrid Working

Job summary

LIPTON MEDIA in London is seeking an Event Operations Manager to own the end-to-end delivery of multiple international B2B conferences, with travel opportunities. You will manage budgets, collaborate with sales to optimize ROI, coordinate suppliers and staff, and ensure onsite excellence across several events annually.

The role requires strong negotiation, risk management, and experience running events internationally, with hybrid working in London. This is a 1-year contract.

Qualifications

• Proven track record delivering B2B conferences or expos of varying size.
• Experience negotiating with venues and suppliers.
• White glove service experience for clients and attendees.
• Ability to identify problems, research options, and implement innovative solutions.

Responsibilities

• Managing end-to-end delivery of allocated events of varying size, format, and complexity across geographies.
• Work with sales to create profitable packages, identify fixed vs variable costs, and secure margins and ROI.
• Coordinate with suppliers to improve client and attendee experience at events.
• Create and implement event signage and collateral.
• Organise staffing plans including travel and accommodation bookings.
• Design and manage floor plans and space requirements for each event.
• Execute event delivery with accountability for customer journeys and onsite experience.
• Manage risk and compliance at events, including full risk assessments.
• Oversee onsite event management, briefings, staff and vendor coordination.
• Budget management for events.

Skills

Budget management

International events

Negotiation & contracting

White glove client service

Problem solving & initiative

Decision making

Floor/table planning software

Tools

Table planning software

Job description

Event Operations Manager - Events

£40,000 -£45,000 + Bonus +Excellent Benefits

Hybrid Working

London

1 Year Contract

Global industry leader in b2b events business seeks a highly talented Event Operations Manager to take full ownership of a number of leading international b2b events with scope for international travel.

The Event Manager will be an experienced professional responsible for the full end-to-end delivery of up to 5 b2b conferences a year – these range in size from 300-2000. On the larger events additional team members will be supporting too.

Role Responsibilities: Event Operations Manager

• Managing end-to-end delivery of allocated events of varying size, format, and complexity across a range of geographies.
• Working with sales team to create packages that are innovative and profitable, identifying fixed vs variable costs and securing appropriate margins and delivery on ROI.
• Working with the procured suppliers to significantly improve the experience for their commercial clients and attendees at the events.
• Creation and implementation of event signage and other collateral and materials.
• Organise staffing plans and requirements for each event to include task allocation, travel and accommodation booking.
• Designing and managing floor plans and space requirements for each event.
• Executing event delivery - with end-to-end accountability for operational management of all events including customer journeys and onsite experience.
• Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full risk assessment.
• Manage events onsite including running briefings and management of onsite staff and vendors.
• Budgetary Management

Profile Required: Event Operations Manager

• Proven track record in the successful strategic, operational, and financial planning and delivery of b2b conferences / expo's of varying size.
• Strong negotiation and contracting skills with venues and suppliers.
• White glove experience for clients and customers implementation.
• Proactive and takes initiative by being able to identify problems, research and evaluate options creatively and innovatively.
• Proven experience in managing compliance and roll out risk policies and documentation affecting international events and awards.
• Budgetary Experience
• Experience running events internationally
• Confident decision-making thought leadership and a focus on finding solutions and achieving results by taking accountability and ownership of decisions made.
• Experience of using table planning/ floor planning software