Event Operations Assistant Manager

Compass Group; London; On-site; GBP 33,000 - 38,000; Full time

Job summary

Join a leading company as an Event Operations Assistant Manager, responsible for overseeing event logistics and fostering client relationships. You will play a key role in delivering exceptional hospitality experiences while ensuring compliance with health and safety standards. With competitive pay and benefits, this role offers a chance to advance your career in a vibrant environment.

Benefits

Healthcare benefits through Medicash

Free annual healthcare check via Aviva Digicare

Meals on duty

Pension scheme and Life Assurance

Employee Assistance Programme

Additional leave for birthdays

Holiday purchase scheme

Ongoing training & development

Professional subscriptions paid

Financial wellbeing programme

Qualifications

• Strong knowledge of event management processes and standards.
• Experience in developing customer and client relationships.
• Ability to inspire and lead a team, ensuring high service standards.

Responsibilities

• Manage event logistics and ensure top-notch service delivery.
• Build and maintain relationships with clients and event personnel.
• Monitor performance metrics to exceed customer expectations.

Skills

Event Management

Client Relations

Health & Safety

Communication

Team Leadership

Job description

Event Operations Assistant Manager

• £33000 per annum

About the role:

To effectively and professionally manage all internal THFC, Third-Party and Conferences & Events as rostered.

Building and maintaining key relationships with both internal and external clients not limited to but including Team Personnel, VIP's and external event organisers.

Fostering transparent and genuine relationships with co-workers and the wider Levy UK family.

Key Responsibilities:

• Supports with the delivery of first-class match day and event day hospitality.
• Supports with the delivery and co-ordination of both internal and external Conference and Events.
• Champions the importance of Health & Safety within the department and leads by example.
• Inspires and shares knowledge with both their match day and event day team, supporting with on-going training and development where required.
• Reviews performance and service delivery, event by event, to ensure that KPI's and customer and client expectations are exceeded.
• Aware and up to date with market trends.

• Completes all other responsibilities and duties as deemed reasonable by direct line manager.

Who We Are:

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on Ôdoing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Meals on duty
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2805/91623001/52741272/SU #Levy UK