Scheduling & Operations Assistant

Rise Technical Recruitment Limited; City Of London; On-site; GBP 30,000 - 38,000; Full time

Job summary

A prestigious plumbing and heating company in London seeks a Scheduling & Operations Assistant to manage communications and schedules while supporting the senior leadership team. The role offers a clear path to becoming an Operations Manager with competitive salary and benefits.

Benefits

28 days holiday

Regular team socials

Government pension

Annual salary review

Career development opportunities

Qualifications

• Experience in plumbing, construction or maintenance industry preferred.
• Confident managing digital filing systems.

Responsibilities

• Handle incoming calls and emails from clients, engineers, and suppliers.
• Monitor and update engineer schedules and timesheets.
• Issue invoices and assist with reporting.

Skills

Communication

Organisational skills

Attention to detail

Microsoft Office

Job description

Scheduling & Operations Assistant

Kings Cross St Pancras, London

£30,000 - £38,000 + 28 days holiday + regular team socials, government pension, annual salary review + Progression + Career Development

Are you ready to grow into an Operations Manager role and want a clear path for progression?

Do you want to be part of a growing, respected company delivering exceptional service across London's most prestigious areas

My client is a well-established plumbing and heating company with over 22 years of experience delivering high-end services to affluent customers across areas like Mayfair, Belgravia, Chelsea, and Fulham. With a solid reputation for excellence and a strong pipeline of growth, they're on a mission to become a leading name in both domestic and commercial heating conversions.

As the Administrative & Operations Assistant, you'll play a central role in keeping the business running smoothly. From handling client and engineer communications to managing schedules, issuing invoices and supporting senior leadership, this is a varied and hands-on position where your organisational skills and attention to detail will be highly valued.

You're proactive, approachable and ideally come from a plumbing, construction, or property services background. You understand how engineers work, are confident using Microsoft Office (especially Word, Excel, and Outlook), and you thrive in a structured, office-based environment. Most importantly, you're ready to hit the ground running, improve systems, and bring order to a busy, growing company.

The Person

• A confident, capable and detail-driven approach to office support
• Excellent communication skills and a professional, friendly manner
• Previous experience in a similar industry (plumbing, construction or maintenance)
• Strong Microsoft Office skills and confidence managing digital filing systems
• A calm, solutions-focused attitude when multitasking and problem-solving

The Role

• Handling incoming calls and emails from clients, engineers and suppliers
• Monitoring and updating engineer schedules, timesheets and diaries
• Issuing invoices, assisting with reporting and managing documentation
• Supporting the Director, Project Manager and Quantity Surveyor with admin tasks
• Organising internal systems to keep the business operating at a high level

Reference Number: 255137

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Maleek Randley at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.