Event Manager

Wild by Tart; Greater London; On-site; GBP 32,000 - 46,000; Full time

Job summary

Wild By Tart is seeking an experienced Event Manager to hit the ground running. You will deliver and run numerous events, from canapé receptions to large dinners, in a venue and external catering setting. The successful candidate will be client facing, with strong communication and people skills.

You will lead event planning, manage budgets, collaborate with FOH/BOH teams, and work with marketing to grow the events business while upholding Tart standards.

Qualifications

• Minimum 3 years' experience in venue and catering.
• Fluency in English, written and spoken.
• Excellent written skills and ability to write personable, persuasive emails.
• Able to work on own initiative and self-motivated.
• Meticulous organisation and attention to detail.

Responsibilities

• Effectively manage incoming event enquiries, response times and catering selling guidelines in accordance to Tart standards.
• Promote each event area and catering offerings in an engaging and informative way to both corporate and private clients.
• Work alongside the marketing schedule and strategy to drive event business.
• Maintain strong knowledge of latest trends in the hospitality industry.
• Responsible for managing client's event budgets.

Skills

Event management

Client facing

Communication

Sales/negotiation

Organization

Job description

Wild By Tart is a Michelin Guide-listed restaurant and events space in Eccleston Yards, Belgravia, known for its warm, design-led dining room, celebrated seasonal menus and a beautiful private events space that has become a destination in its own right for private dining, product launches, celebrations and corporate hire.

THE VENUE

Wild By Tart is housed within a striking 9,000 sq. ft former power station in Belgravia. A building with real industrial character, reimagined as a warm, design-led space. Beyond the restaurant and bar, the building is home to a photography studio and a mezzanine private dining space, giving the venue a rare range and flexibility for events, from intimate dinners to brand takeovers.

THE ROLE

Wild by Tart are looking for a competent and experienced Event Manager who can hit the ground running. The successful candidate will have a proven track record of delivering and running numerous events ranging from small canapé events to large scale dinners. They will have experience working in external catering as well as within a venue. The successful candidate will be client facing, so strong communication and people skills is key.

• Effectively manage incoming event enquiries, response times and catering selling guidelines in accordance to Tart standards
• Promote each event area and catering offerings in an engaging and informative way to both corporate and private clients
• Work alongside the marketing schedule and strategy to drive event business
• Maintain strong knowledge of latest trends in the hospitality industry
• Responsible for managing client's event budgets

Conversion

• Ensure booking conversion by executing effective sales and negotiation techniques including face to face visits and creative sales processes

Contracting

• Ensure all contracts are issued and signed in accordance to Wild by Tart's policies and procedures and deposits are received as required
• Ensure all booking forms, menus, set up are completed and issued in a timely manner

Planning

• Ensure all events are planned to high standards and according Wild by Tart's brand guidelines
• Managing clients from the initial inquiry through to the execution of the event
• Booking and managing FOH staff
• Working with both front of house and back of house teams to ensure the smooth end to end running of events
• Provide a personalised guest experience, strong selling skills and in-depth product knowledge
• Manage multiple events at the same time both internal and external
• Hands on wherever possible with all manner of events
• Liaise with Line Managers to build sales, analyse and report on events to develop business
• Carry out post event follow up calls to guests to build guest relations, improve service and support other booking opportunities

Finance

• Prepare all relevant documentation for weekly events meetings
• Maximise revenue at all times, working to budgets and targets while maintaining agreed service standards

Health and Safety

• Maintain knowledge of Health and Safety and Food Hygiene
• Understand all fire, first aid and accident procedures
• Provide a safe and secure environment for guests and the team at all times
• Maintain clean and tidy-working areas at all times

IDEAL CANDIDATE

• Minimum 3 years' experience in venue and catering
• Fluency in English, written and spoken
• Excellent written skills and ability to write personable, persuasive and professional emails
• Able to work on own initiative and self-motivated
• Meticulous organisation and attention to detail, able to prioritise a demanding workload
• Level-headed and consistent in nature, trustworthy and reliable
• Ability to work flexibly under pressure
• A passion for great food, service and people