Event Banqueting Supervisor - Client Liaison & Ops

Millennium Hotel and Resorts UK; Greater London; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Social events

Training and development

Pension salary sacrifice

Career development

Discount perks

Life assurance

Season ticket loan

Volunteer days

Job summary

Millennium Hotel and Conference Centre Gloucester London is seeking an Assistant Banqueting Manager to help run the day-to-day operations of the food and beverage team and liaise with other departments to deliver service excellence. You will be familiar with emergency procedures and take charge during any arising situations, while coordinating with Event Planners and supervisors.

The role involves managing function room setups, guest arrivals, staff briefing, and ensuring accurate function

Qualifications

• Excellent attention to detail and accuracy.
• Excellent written/verbal communication across all levels.
• Able to prioritise and manage multiple projects and tasks.
• Ability to take initiative and handle unexpected changes.
• Ability to handle sensitive and confidential data.

Responsibilities

• Set up function rooms at least one hour before events according to banquet orders.
• Welcome on client arrival and assess their needs.
• Oversee waiting staff to maintain standards.
• Ensure menu briefings and function details are given to casual staff.
• Coordinate with Operations Manager and Chef on food-related changes (numbers/times).
• Report function changes to the relevant Event Planner and liaise with organiser during events.
• Remain in contact with the organiser during events and respond quickly to changes.

Skills

Attention to detail

Written/verbal communication

Prioritising & multitasking

Initiative

Handling confidential data

Job description

Millennium Hotel and Conference Centre Gloucester London is seeking an Assistant Banqueting Manager to help run the day-to-day operations of the food and beverage team and liaise with other departments to deliver service excellence. You will be familiar with emergency procedures and take charge during any arising situations, while coordinating with Event Planners and supervisors.

The role involves managing function room setups, guest arrivals, staff briefing, and ensuring accurate function