Banqueting Operations Assistant Manager

Millennium Hotels; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Social events

Training and development

Pension salary sacrifice scheme

Career development and salary reviews

Discount on Accommodation worldwide

Job summary

Millennium Hotel and Conference Centre Gloucester London is seeking an Assistant Banqueting Manager to support the daily operations of the food and beverage team. You will liaise with other departments to ensure service excellence as directed by the F&B Manager/General Manager.

You will be conversant with Emergency and Security Procedures and take charge of any situation that may arise, ensuring smooth event execution and guest satisfaction.

Qualifications

• Excellent attention to detail and accuracy.
• Excellent written/verbal communication and the ability to communicate across all levels of an organization.
• Confident individual who is adept in prioritising and managing multiple projects and tasks simultaneously.
• Ability to take the initiative and deal with unexpected situations and last minute changes.
• Ability to deal with sensitive and confidential data.

Responsibilities

• To ensure that function rooms are set up at least one hour before each event and according to the banquet order.
• To be present on the client’s arrival welcome and to help check what their needs are.
• To oversee, help and observe waiting staff to ensure standards are maintained at all times.
• To ensure that menu briefings and relevant function details are given to all casual staff before food service.
• Close liaison with the Operations Manager and Chef regarding all food related issues particularly changes in numbers and times.
• To ensure attention to detail relating to the functions and any changes to be reported to the relevant Event Planner.
• To remain in continuous contact with the organiser during an event and react quickly to any changes which may occur.

Skills

Attention to detail

Communication

Event coordination

Team supervision

Conflict management

Job description

Millennium Hotel and Conference Centre Gloucester London is seeking an Assistant Banqueting Manager to support the daily operations of the food and beverage team. You will liaise with other departments to ensure service excellence as directed by the F&B Manager/General Manager.

You will be conversant with Emergency and Security Procedures and take charge of any situation that may arise, ensuring smooth event execution and guest satisfaction.