Evening Wellbeing Practitioner — 1:1 Mental Health Support

mindinbradford; Bradford; On-site; GBP 11,000 - 12,000; Full time

Benefits offered by this job

Annual leave 25 days

Hybrid/remote options

Health plan

Employee assistance

Pension scheme

Discount schemes

Clinical supervision

Enhanced sick pay

Job summary

Bradford District and Craven Mind is seeking an Enhanced Access Support Worker to deliver 1:1 telephone support for individuals aged 11+ with mild to moderate mental health challenges in Bradford & Craven. The role emphasizes person-centered guidance and may include signposting to longer-term services.

The role operates Monday to Saturday with evening shifts (18:15–21:45) and weekend shifts (10:00–14:30). DBS check and right-to-work in the UK are required.

Qualifications

• Level 3 qualification or 2 years relevant experience is required.
• Demonstrated empathy and ability to listen actively during conversations.
• Ability to provide telephone support, signpost to services and maintain records.

Responsibilities

• Provide 1:1 telephone support and develop tailored support plans.
• Signpost and complete onward referrals to relevant services across Bradford & Craven.
• Complete risk assessments and incident reports where appropriate.
• Record information electronically and maintain up-to-date records.
• Attend monthly team meetings and organisational days.

Skills

Empathy

Active listening

Telephone support

Rapport building

Record-keeping

Education

Level 3 qualification in a relevant field or 2 years experience

Job description

Bradford District and Craven Mind is seeking an Enhanced Access Support Worker to deliver 1:1 telephone support for individuals aged 11+ with mild to moderate mental health challenges in Bradford & Craven. The role emphasizes person-centered guidance and may include signposting to longer-term services.

The role operates Monday to Saturday with evening shifts (18:15–21:45) and weekend shifts (10:00–14:30). DBS check and right-to-work in the UK are required.