Evening EDMS Team Lead — Records Quality & SLA

Sheffield; Sheffield; Hybrid; GBP 26.000 - 27.000; Teilzeit

Zusammenfassung

Sheffield Children’s NHS Foundation Trust is seeking an EDMS Team Leader to support the delivery of the patient health records scanning service, ensuring high quality and monitoring SLAs and KPIs.

The role requires strong attention to detail, quality assurance experience, and the ability to lead while supporting a team in a fast-paced environment. Working pattern is Monday to Friday, 4:00pm to 8:00pm, part-time.

Qualifikationen

• GCSE level or equivalent education.
• NVQ Level 2 in Customer Service required.
• NVQ Level 2 in Administration or equivalent experience.

Aufgaben

• Be the first point of contact for the Supervisor and Service Co-Ordinator (E-Systems) for day-to-day concerns.
• Produce and maintain reports, use Microsoft Excel and document management systems, support smooth service operation.
• Provide day-to-day support to the evening team and cover operational duties when required.
• Ensure policies, protocols and procedures for the department are followed.

Kenntnisse

Attention to detail

Quality assurance

Independent work

Team support

Ausbildung

GCSE standard

NVQ Level 2 in Customer Service

NVQ Level 2 in Administration

Jobbeschreibung

Sheffield Children’s NHS Foundation Trust is seeking an EDMS Team Leader to support the delivery of the patient health records scanning service, ensuring high quality and monitoring SLAs and KPIs.

The role requires strong attention to detail, quality assurance experience, and the ability to lead while supporting a team in a fast-paced environment. Working pattern is Monday to Friday, 4:00pm to 8:00pm, part-time.