EDMS Team Leader

Sheffield; Sheffield; Hybrid; GBP 26,000 - 27,000; Part time

Job summary

Sheffield Children’s NHS Foundation Trust is seeking an EDMS Team Leader to support the delivery of the patient health records scanning service, ensuring high quality and monitoring SLAs and KPIs.

The role requires strong attention to detail, quality assurance experience, and the ability to lead while supporting a team in a fast-paced environment. Working pattern is Monday to Friday, 4:00pm to 8:00pm, part-time.

Qualifications

• GCSE level or equivalent education.
• NVQ Level 2 in Customer Service required.
• NVQ Level 2 in Administration or equivalent experience.

Responsibilities

• Be the first point of contact for the Supervisor and Service Co-Ordinator (E-Systems) for day-to-day concerns.
• Produce and maintain reports, use Microsoft Excel and document management systems, support smooth service operation.
• Provide day-to-day support to the evening team and cover operational duties when required.
• Ensure policies, protocols and procedures for the department are followed.

Skills

Attention to detail

Quality assurance

Independent work

Team support

Education

GCSE standard

NVQ Level 2 in Customer Service

NVQ Level 2 in Administration

Job description

Sheffield Children’s NHS Foundation Trust

EDMS Team Leader

The closing date is 04 November 2026

Are you an organised and proactive leader with excellent attention to detail?

We are looking for an EDMS Team Leader to support the delivery of our patient health records scanning service. You will play a key role in ensuring high standards of quality, undertaking daily quality assurance checks and monitoring performance against Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

Key Requirements:

• Excellent attention to detail and organisational skills.
• Experience of quality assurance, performance monitoring or document management processes.
• Ability to work independently and support a team in a fast-paced environment.

Working Pattern:Monday to Friday, 4:00pm to 8:00pm.

If you are a motivated individual who enjoys leading by example and driving service quality, we'd love to hear from you.

Main duties of the job

Reporting into the Service Co-ordinator some of your responsibilities will include:

• Being the first point of contact for the Supervisor and Service Co-Ordinator (E-Systems) for all EDMS day to day concerns.
• You will produce and maintain reports, utilise Microsoft Excel and document management systems, and support the smooth running of the service.
• You will also provide day-to-day support to the evening team and help cover operational duties when required.
• Ensure that policies, protocols and procedures for the work of the department are followed.

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

****We strongly encourage all applicants to review their right to work eligibility before submitting an application to help avoid any disappointment during the recruitment process.

This role has been assigned occupation code 4142 using the CASCOT coding tool. Under current Home Office guidance for further information on occupation codes, sponsorship eligibility and right-to-work requirements, please visit: Skilled Worker visa: Your Job GOV.UK.

Skilled Worker visa: eligible occupations and codes - GOV.UK

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, were building a workplace where everyone belongs.

Person Specification

Qualifications and training

• Educated to GCSE standard or equivalent experience
• NVQ Level 2 in Customer Service
• NVQ Level 2 in Administration or equivalent acquired experience

Experience

• Experience of undertaking general office duties
• Previous experience of working with the general public
• Previous experience of clerical work gained withing a health service environment
• Previous experience of working in a Scanning or Medical Records department

Knowledge & Skills

• Experience of Filing
• Experience of Customer Care
• Experience of Computer literacy with accurate keyboard skills
• Commitment to supporting a caring environment
• Working knowledge of Patient Administration System
• Working knowledge of of hospital administrative processes and practices

Personal Attributes

• Ability to use own initiative and work as part of a team
• Ability to work to conflicting and challenging deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust

Address

Main Site, Sheffield Children's Hospital NHS Foundation Trust

£25,760 to £27,476 a yearper annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

425-26-8325785-A

Job locations

Main Site, Sheffield Children's Hospital NHS Foundation Trust