Evaluation and Data Manager

DisabilityArtsOnline Limited; Manchester; Hybrid; GBP 27,000 - 31,000; Full time

Job summary

Without Walls in Manchester is seeking an Evaluation and Data Manager to oversee data collection and evaluation frameworks across its programmes and activities. You will ensure qualitative and quantitative data from partners, artists, participants and audiences is gathered, managed, and used to monitor impact.

The role follows a review of evaluation practice and will embed a new organisation-wide framework for 2027-2032. It offers 0.4 FTE, hybrid working, and a pro rata salary of £27,000–£31,000.

Qualifications

• Experience working with information and data in spreadsheets or evaluation forms.
• Good written and verbal communication skills with ability to explain information clearly.
• Experience or knowledge of using data to understand and improve programme impact.
• Awareness of data protection and confidentiality.

Responsibilities

• Implement approaches to gathering quantitative data alongside qualitative insights.
• Analyse and interpret data to identify trends and learning.
• Synthesize findings into reports for leadership and stakeholders.
• Maintain data systems and processes across programmes.
• Maintain and embed the organisation-wide evaluation framework and guidance.
• Manage the CRM system and ensure data quality and accessibility.
• Support partner festivals to collect audience data using standard platforms.

Skills

Data analysis

Communication

Organisational skills

Attention to detail

Tools

CRM systems

Spreadsheet software

Job description

A new role for Without Walls, the Evaluation and Data Manager will manage the delivery of robust data collection and evaluation frameworks across Without Walls’ programmes and activities.

Working across the organisation, the post holder will ensure that qualitative and quantitative data gathered from festival partners, artists, participants and audiences is consistently collected, well managed, and used to understand and monitor the impact of Without Walls’ work.

The role follows a review of Without Walls’ evaluation practice carried out by an independent evaluation consultant, who is designing a new organisation-wide evaluation framework, methodology and toolkit for the 2027-2032 period. The post holder will take ownership of this framework once handed over, embedding it across the organisation and ensuring it is used consistently and effectively on an ongoing basis.

The post holder will develop a robust evidence base to support organisational learning and strategic decision-making, contribute to funder and statutory reporting requirements, and provide robust evidence of the value of outdoor arts to support the organisation’s advocacy with funders, policy makers and other stakeholders.

JOB SPECIFICATIONS

Job title: Evaluation and Data Manager

Duration: Permanent

Salary: £27,000 – £31,000 (pro rata)

Hours of work: 0.4 FTE (equivalent to two days per week, or 15 hours based on a 37.5-hour full-time week). Working pattern to be agreed, with some flexibility.

Based: Manchester, including some hybrid working

Reports to: Head of Festival Partnerships

KEY RESPONSIBILITIES

Evaluation & Reporting

Implement agreed approaches to gathering quantitative data alongside qualitative insights from festival partners, artists, participants and audiences.

Analyse and interpret data to identify trends, insights and learning that can inform future planning and delivery.

Synthesise complex data and evaluation findings into clear, accessible and actionable reports for the Chief Executive, Senior Leadership Team, the Board of Directors, funders and external stakeholders.

Data & Systems Management

Maintain efficient data systems and processes to collect and manage data consistently across Without Walls programmes and activities.

Maintain and embed the organisation-wide evaluation framework, templates and guidance across individual programmes and activities.

Manage the organisation’s CRM system, ensuring records are accurately maintained, kept up to date, and used effectively across the team.

Maintain data quality, ensuring information is accurate, consistent, well organised and accessible for reporting, analysis and organisational learning.

Work with the Operations Manager to develop, implement and maintain organisational policies relating to data management, data sharing and data protection, ensuring ongoing compliance with UK GDPR.

Support Without Walls partner festivals to collect audience data through Arts Council England’s Illuminate platform, providing guidance and promoting consistent best practice.

Advocacy & Visibility

Work closely with the Communications team to translate evaluation findings and insights into compelling content and stories that bring the impact of Without Walls’ work to life.

Provide data and evaluation evidence to support the organisation’s fundraising efforts and help raise the profile of Without Walls’ work with funders and other stakeholders.

Contribute evaluation data and insights to the wider case for the value of outdoor arts and its contribution to cultural, social and economic outcomes at local and national level.

PERSON SPECIFICATION

This role would suit someone at an early point of their career in data or evaluation, as well as those with more experience. We are looking for the right skills, curiosity and attitude rather than a set number of years in a similar role. This experience could come from paid work, voluntary work, study, placements or personal projects. Full training and support will be provided, including on our evaluation framework, CRM system and data protection policies.

Experience and Knowledge

Essential:

• Experience of working with information and data (for example, spreadsheets or evaluation forms), and a willingness to learn new systems and processes.
• Good written and verbal communication skills, with experience of explaining information clearly to different audiences.
• Experience or knowledge of how data can be used to understand and improve the impact of a programme or organisation.
• An awareness of the importance of data protection and confidentiality when handling personal information.

Desirable:

• Experience of using databases or CRM systems.
• Experience of producing reports and presentations for different audiences.
• Experience or interest in the arts, culture or outdoor arts.
• Knowledge of Arts Council England or the public funding landscape.

Personal Competencies:

• Has an ability to communicate effectively with colleagues, partners and stakeholders.
• Methodical and organised approach to work.
• Has open two-way discussions with others, shares information, and actively responds to suggestions.
• Shows flexibility and a positive attitude.
• Focuses on team contribution to achieving plans.
• Has an ability to manage multiple projects simultaneously.

For more information, please visit our website https://withoutwalls.uk.com/we-are-recruiting-for-an-evaluation-consultant/