European Technical Product Ops Lead — Data-Driven Growth

Joybuy; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Performance bonuses

Job summary

Joybuy, JD.com's European full-category online retail brand, is seeking an experienced Technical Product Operations Manager to join our growing technical team. You will translate business requirements and user insights into actionable roadmaps and work with product development teams to ensure timely execution.

Based in London with European travel, you will establish data-driven metrics, optimise features, and drive go-to-market strategies across UK and European markets, coordinating with teams

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of experience in product operations, program management, or product management in e-commerce, marketplace, or consumer internet.
• Proven experience working in or with European markets, with a strong understanding of local consumer behaviour and market dynamics.
• Data-savvy, comfortable with SQL, Excel, data visualisation tools, and making data-backed recommendations.
• Excellent project management skills with the ability to manage multiple priorities in a fast-paced, cross-cultural environment.
• Fluent in English (native or professional proficiency).

Responsibilities

• Own end-to-end product lifecycle by aligning business strategies, user needs, and market trends. Partner with product development teams to translate business requirements and user insights into actionable product roadmaps, ensuring timely execution.
• Dive into business scenarios to collect and analyse user needs and pain points. Collaborate with product and R&D teams to develop optimisation or iteration plans. Document requirements, clarify product functions and goals, and ensure solutions meet business needs and user expectations.
• Establish data-driven metrics to monitor product performance, conduct analysis, and drive continuous feature optimisation to enhance service delivery.
• Leverage both internal and external resources to design and execute marketing and go-to-market strategies that drive user acquisition and expand product-market reach across European markets.
• Drive product localisation strategy, from translation quality and cultural adaptation to region-specific feature prioritisation and compliance requirements.
• Work closely with product management, engineering, design, marketing, merchant operations, and customer service teams across London and Beijing to ensure alignment and execution excellence.
• Work onsite in London, Dusseldorf, or Rotterdam.

Job description

Joybuy, JD.com's European full-category online retail brand, is seeking an experienced Technical Product Operations Manager to join our growing technical team. You will translate business requirements and user insights into actionable roadmaps and work with product development teams to ensure timely execution.

Based in London with European travel, you will establish data-driven metrics, optimise features, and drive go-to-market strategies across UK and European markets, coordinating with teams