European Road Freight Coordinator (Import/Export)

Woodland Group; Chelmsford; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Company events

Company pension

Cycle to work scheme

Free parking

Life insurance

On-site parking

Private medical insurance

Referral programme

Job summary

Woodland Group is a UK-based logistics and supply chain company seeking an Ocean Import Operator/Coordinator to manage end-to-end import and export shipments as part of a hybrid role in the Seaham area.

You will liaise with suppliers, forwarders and customers, maintain documentation, and drive continuous improvement in a fast-moving team. The position offers a structured benefits package and development opportunities within Woodland Group.

Qualifications

• Experience as an Ocean Import Operator or Coordinator.

Responsibilities

• Manage all aspects of the import & export shipping process for road freight.
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place for shipments.
• Obtain and communicate, internally and externally, all necessary information to ensure customer needs are met continuously.
• Liaise between suppliers, forwarders and agents to obtain up to date shipment information and to ensure all shipments are handled to our required levels.
• Ensure customers’ requirements are fully met.
• Provide transport companies with the relevant information to ensure customer collection/delivery requirements are satisfied.
• Ensure correct documentation is on file
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
• Develop and maintain effective working relationships with key customers to develop more business opportunities;
• Develop and maintain effective working relationships with key suppliers to develop best practice processes and cost efficiencies
• Develop and maintain effective working relationships with key stakeholders within the business
• Any other duties as required by management for the smooth and efficient operation of the department.
• Work with the operations team to continually improve processes and business performance;
• Support changes in the role necessary to take the department and business forward; and
• Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly.
• Achieve agreed individual objectives; and
• Understand and adhere to all Woodland policies and procedures relevant to the role.

Job description

Woodland Group is a UK-based logistics and supply chain company seeking an Ocean Import Operator/Coordinator to manage end-to-end import and export shipments as part of a hybrid role in the Seaham area.

You will liaise with suppliers, forwarders and customers, maintain documentation, and drive continuous improvement in a fast-moving team. The position offers a structured benefits package and development opportunities within Woodland Group.