European Groupage Operations Specialist

Evoke Staffing Ltd; Tamworth; On-site; GBP 30,000 - 35,000; Full time

Job summary

Evoke Staffing Ltd in Tamworth is seeking an experienced Groupage Operator to manage the day-to-day movement of European import and export groupage shipments. You will plan linehaul movements, maximise trailer capacity, and coordinate loading with warehouse and transport partners to ensure timely deliveries.

The role requires at least 2 years in European transport operations, experience with TMS, and strong Excel skills.

Qualifications

• At least 2 years' experience within European transport operations.
• Strong knowledge of domestic and/or European road freight.
• Good understanding of European transit times and transport planning.
• Experience using Transport Management Systems (TMS).
• Good working knowledge of Microsoft Excel and/or Google Sheets.
• Strong verbal and written communication skills.
• Excellent organisational and multitasking abilities.
• Ability to prioritise effectively and identify operational showstoppers.
• Strong problem-solving and decision-making skills.
• Ability to visualise and optimise load combinations.
• Proactive approach and commitment to customer service.

Responsibilities

• Manage the end-to-end operation of European import and export groupage shipments.
• Plan and control linehaul movements, ensuring shipments are placed on the first suitable departure.
• Maximise trailer capacity through effective load planning and consolidation.
• Liaise with warehouse teams to coordinate loading/unloading of international trailers.
• Manage transport partners and suppliers to ensure collections and deliveries are completed on time.
• Monitor shipments and proactively identify and resolve delays or transit issues.
• Provide accurate and timely updates to customers, suppliers and internal teams.
• Prepare and manage transport and customs documentation, including CMRs, manifests, transit documents and customs declarations.
• Ensure all shipment documentation is accurately completed and uploaded to internal systems.
• Accurately cost and charge shipments within required timescales.
• Ensure additional costs are identified and recovered where appropriate.
• Review supplier invoices and monitor shipments for potential financial losses.
• Work collaboratively with Sales, Warehouse and Operations teams to maintain excellent customer service.
• Ensure all movements comply with relevant transport, customs, environmental, company and health & safety requirements.
• Undertake additional duties and projects as required by management.

Skills

European transport

Road freight knowledge

TMS experience

Excel / Sheets

Communication skills

Organisation

Multitasking

Problem solving

Load optimisation

Customer service

Tools

TMS

Job description

Evoke Staffing Ltd in Tamworth is seeking an experienced Groupage Operator to manage the day-to-day movement of European import and export groupage shipments. You will plan linehaul movements, maximise trailer capacity, and coordinate loading with warehouse and transport partners to ensure timely deliveries.

The role requires at least 2 years in European transport operations, experience with TMS, and strong Excel skills.