European Administrator

Uniserve; Tottenham; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

Discretionary bonus

Pension scheme

Annual salary review

Free eye test

Vouchers towards glasses

Interest-free company loan

Free on-site parking

Referral bonus £750

Care First Lifestyle Programme

Flu jabs annually

Group life policy

EV charging points at work

Flexible career pathway

Supply Chain Academy

Enhanced holiday scheme

Apprenticeships

Private health care

Job summary

Uniserve is seeking an operations professional to enhance our European surface transport services. You will liaise with partners, carriers, and clients to ensure seamless execution aligned with Uniserve’s procedures and standards.

The role focuses on operational excellence, customer service, and maintaining profitability while staying compliant with regulations. A willingness to learn and adapt is valued in our fast-paced logistics environment.

Qualifications

• European Operations experience is desirable but not essential.
• Groupage/FTL experience is desirable but not essential.
• Strong organisational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using IT systems.
• A keen eye for detail and accuracy.
• A proactive and solution-oriented approach.
• A willingness to learn and adapt to changing business needs.

Responsibilities

• Operational Excellence: Manage and execute assigned jobs using internal systems.
• Client Focus: Deliver excellent customer service and proactively manage client expectations.
• Commercial Acumen: Demonstrate commercial awareness and pursue profitable terms on each job.
• Compliance: Adhere to company policies and relevant regulations.
• Reporting and Evaluation: Prepare reports, analyse metrics, and identify trends for decisions.
• Teamwork: Collaborate with colleagues across departments to meet goals.

Skills

European Operations

Groupage experience

FTL experience

Organisational skills

Communication skills

Interpersonal skills

IT systems proficiency

Attention to detail

Problem solving

Willingness to learn

Job description

You will play a vital role in the smooth operation of our European surface transport services. You will be responsible for liaising with key partners, carriers, and clients, ensuring seamless execution of operations in line with Uniserve’s procedures and standards.

Key Responsibilities:

• Operational Excellence: Manage and execute assigned jobs, utilising our internal systems.
• Client Focus: Deliver exceptional customer service, proactively manage client expectations, and identify opportunities for growth.
• Commercial Acumen: Demonstrate strong commercial awareness, negotiate favorable terms, and ensure profitability on each job.
• Compliance: Adhere to all company policies and procedures, ensuring compliance with relevant regulations and standards.
• Reporting and Evaluation: Prepare regular reports, analyse performance metrics, and identify trends to inform strategic decision-making.
• Teamwork: Collaborate effectively with colleagues across different departments to achieve shared goals.

Don’t worry if you don’t have everything in this list - we value drive, mindset, and a willingness to grow.

What We’re Looking For:

• European Operations experience (desireable, but not essential)
• Groupage/FTL experience (desireable, but not essential)
• Strong organisational and time-management skills
• Excellent communication and interpersonal skills
• Proficiency in using IT systems
• A keen eye for detail and accuracy
• A proactive and solution-oriented approach
• A willingness to learn and adapt to changing business needs

Benefits:

• Competitive Salary: We value your skills and commitment.
• Discretionary Bonus: Because your hard work deserves to be rewarded.
• Pension Scheme: We've got your future covered.
• Annual Salary Review: Your growth matters to us.
• Free Eye Test and up to £69 Vouchers towards Glasses: Taking care of your vision.
• Interest-Free Company Loan: We're here to support you.
• Free On-Site Parking: Convenient and hassle-free.
• Referral Bonus £750: Spread the word and earn some extra cash.
• Care First Lifestyle Programme: Because your well-being matters.
• Flu Jabs Annually: Stay healthy, on us.
• Group Life Policy: We've got you covered.
• Electric Vehicle Charging Points at Work: Embrace sustainable transport
• Flexible Career Pathway: Grow with us!
• Supply Chain Academy: We create, deliver and manage learning that strengthens our organisation and the wider supply chain.
• Enhanced Holiday Scheme: we believe loyalty should be rewarded.
• Apprenticeships: Earn while you learn we offer apprenticeships that build talent in vital areas like technology, people, finance, operations and much more.
• Private Health Care: We are committed to your wellbeing.

If you’re passionate about logistics and thrive in a fast-paced environment, we encourage you to apply!