EUC Service Desk Engineer: Grow Your End-User Tech Skills

Bytes Software Services; Leatherhead; In loco; GBP 26.000 - 34.000; Tempo pieno

Descrizione del lavoro

Bytes is seeking an EUC Service Desk Engineer to support end-user technology across the business from our Leatherhead office. You’ll help deploy devices, resolve issues and ensure colleagues have the tools they need to work effectively.

You’ll join a collaborative team, gain exposure to diverse technologies, and contribute to projects as Bytes scales. Based in Leatherhead, you’ll be onsite five days a week with occasional travel to other offices.

Competenze

• Experience in IT support, service desk or desktop support.
• Knowledge of hardware support, device deployment and laptop builds.
• Experience with Microsoft Intune and Windows Autopilot.
• Good understanding of Windows OS and Microsoft 365.
• Strong communication skills and a customer-first mindset.
• Proactive approach to problem solving and continuous learning.

Mansioni

• Deliver a seamless support experience for colleagues across the business.
• Ensure laptops, mobile devices and workplace technology are deployed quickly and efficiently.
• Help maintain a secure, reliable and well-managed end-user environment.
• Resolve technical issues with minimal disruption to users.
• Contribute to device lifecycle management using modern workplace technologies.
• Support technology projects and business initiatives as Bytes scales.
• Build trusted relationships by providing excellent customer service and technical support.

Conoscenze

IT support experience

Device deployment

Windows Autopilot

Intune

Microsoft 365

Customer service mindset

Problem solving

Strumenti

Microsoft Intune

Windows Autopilot

Descrizione del lavoro

Bytes is seeking an EUC Service Desk Engineer to support end-user technology across the business from our Leatherhead office. You’ll help deploy devices, resolve issues and ensure colleagues have the tools they need to work effectively.

You’ll join a collaborative team, gain exposure to diverse technologies, and contribute to projects as Bytes scales. Based in Leatherhead, you’ll be onsite five days a week with occasional travel to other offices.